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Process HQ
The capabilities described on this page are included in Appian's advanced and premium capability tiers. Usage limits may apply.

Welcome to Process HQ! These pages describe how different users can support or leverage Process HQ.

About Process HQ

Set Up Process HQ

Analyze Processes and Data in Process HQ

Brand new to Process HQ? Check out our free, online video courses.

Knowledge is vital to making strategic decisions and driving operational efficiency. Gaining that knowledge requires visibility into your business data and processes, and that can be a challenge when dealing with disparate systems and complex operations.

Process HQ is a new workspace where business users can gain unprecedented visibility into their enterprise data and processes. Combining the latest technologies in data fabric, process mining, machine learning, and generative AI, Process HQ gives users the power to explore data and identify timely insights they can use to optimize their business.

Process HQ has two main capabilities:

  • Process insights: Explore business processes by viewing an analysis of how the process actually works in the real-world. Users can follow an AI-powered guided experience to drill deeper into the details and uncover potential improvements and savings.
  • Data fabric insights: Explore enterprise data and build custom reports and dashboards to answer common business questions. Users can then access new insights with Appian AI Copilot, a conversational AI assistant that makes data analysis faster and more accessible.

Once business users identify new insights in Process HQ, they can share those findings across their organization to collaborate and optimize even their most complex processes, as well as make more informed, data-driven decisions.

Who can use Process HQ?

Business users

Process HQ is tailor-made for business users, ranging from analysts to executives. These users are typically familiar with the data and processes that make up their organization, but do not have experience developing in Appian. With Process HQ, they don’t need developer experience; instead, they can explore their processes and business data and collaborate on what they find—all in one place

The work these business users do in Process HQ is supported by the more technical users listed below.

Developers

Low-code developers prepare and secure data for Process HQ. These users are familiar with the data and applications that make up their business, and use that knowledge to:

System administrators

System administrators assign users to the appropriate groups, so those users can:

Data governors

Data governors determine who can build processes in Process HQ. These users help accelerate process exploration by assigning data stewards to record types directly in Process HQ. This eliminates the need to wait for a developer to update and redeploy record types. Instead, with just a few clicks, data governors can enable the appropriate users to immediately start adding or updating processes.

Data stewards

Data stewards add, edit, and secure processes. These are trusted users who have a strong understanding of the business process and how the data is modeled across applications. They can easily discern what data is relevant or sensitive for process exploration, which helps them configure and secure data for business users.

Access Process HQ

To access the Process HQ workspace, you must be a member of the Process HQ Users system group. By default, all users are members of this group, but system administrators can restrict access as appropriate.

Additional permissions are required to allow users to take advantage of process insights and data fabric insights.

Note:  Certain Process HQ capabilities are only available in select environments and regions. Review Process HQ availability.

To access Process HQ, click the navigation menu, then select Process HQ.

How Process HQ is organized

Process HQ is organized into the following pages:

Page

Description

Home

Business users can start exploring the most recently opened processes or datasets that make up their enterprise, create new dashboards, or view, edit, and share existing reports and dashboards.

Process Insights

Business users can explore business processes to understand the current performance and identify ways to optimize that performance in the future.

Data Catalog

Business users can explore their data fabric and build custom reports.

Data Governance

Data governors can assign data stewards to record types directly in production, and data stewards can review which record types they have access to.

Availability

Process HQ capabilities are available in select environments:

  • Process insights is only available for Cloud customers at this time. Self-managed customers, Appian Government Cloud, and GovCloud (US-West) customers cannot access this capability.
  • Data fabric insights is available for all Cloud and self-managed customers.

Review the feature's compliance to ensure it aligns with your organization's security requirements.

Region availability

Process HQ capabilities are available in select regions:

Region Name Region Process Insights Data Fabric Insights
Africa (Cape Town) af-south-1 Supported Supported
Asia Pacific (Jakarta) ap-southeast-3 Not Supported Supported
Asia Pacific (Mumbai) ap-south-1 Supported Supported
Asia Pacific (Seoul) ap-northeast-2 Supported Supported
Asia Pacific (Singapore) ap-southeast-1 Supported Supported
Asia Pacific (Sydney) ap-southeast-2 Supported Supported
Asia Pacific (Tokyo) ap-northeast-1 Supported Supported
Canada (Central) ca-central-1 Supported Supported
Europe (Frankfurt) eu-central-1 Supported Supported
Europe (Ireland) eu-west-1 Supported Supported
Europe (London) eu-west-2 Supported Supported
Europe (Milan) eu-south-1 Not Supported Supported
Europe (Paris) eu-west-3 Supported Supported
Europe (Stockholm) eu-north-1 Supported Supported
Europe (Zurich) eu-central-2 Not Supported Supported
Middle East (Bahrain) me-south-1 Not Supported Supported
Middle East (UAE) me-central-1 Not Supported Supported
South America (Sao Paulo) sa-east-1 Supported Supported
US East (N. Virginia) us-east-1 Supported Supported
US East (Ohio) us-east-2 Supported Supported
US West (N. California) us-west-1 Supported Supported
US West (Oregon) us-west-2 Supported Supported
Open in Github Built: Fri, Jun 14, 2024 (05:47:37 PM)

Process HQ

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