The My Cases module ships as a separate module supported on Case Management Studio 24.2 and higher. Once installed and set up, this module allows authenticated users to submit cases, message case workers, and attach additional documents throughout the case lifecycle.
This guide outlines the steps for downloading and installing the My Cases module before incorporating it with your Appian Case Management Studio Base application. The steps include:
Before starting the installation process, review the System Requirements to ensure all minimum requirements are met.
This section details the minimum requirements your system must meet to run the My Cases module.
To install My Cases, you'll need to download the software package containing the following files, which you will use in the remaining set-up steps.
To download the software package:
MyCasesModulev1.0.0.zip
to access the software installation files.To create the structure for the database tables, views, and other objects that are a part of the My Cases module in your MariaDB business database, you need to run the 01.MyCasesModulev1.0.0.sql
DDL script downloaded in Step 1.
in your MariaDB business database,
Next, you need to import the application files into the target environment.
To import the My Cases application:
MyCasesModulev1.0.0.zip
file downloaded in Step 1.Now that you have installed the My Cases module, follow the steps in Setting Up My Cases to start using this functionality with Case Management Studio.
Install My Cases Module