Managing Integrations

Introduction

The Connected Underwriting P&C solution provides the ability to integrate with the following applications:

• OFAC
• Microsoft PowerBI

Integrating with OFAC

Verifying a customer's identity for a new submission is an important part of the underwriting process. Connected Underwriting P&C helps to automate part of this process by integrating with the OFAC Consolidated Screening List API from Trade.gov. This is an optional integration that requires you to complete the OFAC prerequisites in Appian Designer. See Prerequisites for more information.

This integration searches customer names against eleven export screening lists of the Departments of Commerce, State, and Treasury to help institutions screen potential parties to regulated transactions. After completing the prerequisites, you can use the integration to run sanctions checks in your Connected Underwriting P&C solution.

If you want to make additional changes to your OFAC integration, see Modifying OFAC Integration for additional customization options.

Prerequisites

The OFAC Consolidated Screening API is a free, public API. In order to use the service, your organization must generate access tokens. Simply, subscribe to the Consolidated Screening List API to obtain an access token.

Once you have your OFAC authentication information:

1. From the Connected Underwriting P&C site, select the navigation menu > Appian Designer.
2. From the ALL APPLICATIONS list, select theInsurance Underwriting (ISU).
3. From the OBJECT TYPE list, select Connected System to filter the object list.
4. Locate and open the ISU Trade.Gov Consolidate Screening connected system.
5. In the Value field, enter the Primary Key value that was automatically generated for you in your ITA Developer account.
6. Click SAVE.

Using the OFAC integration

The OFAC integration uses the customer's name to search against the OFAC consolidated screening list. An OFAC check is completed with a Run Sanction Check task during review of submission.

Completing a sanctions check task

A sanctions check task will be created automatically after a submission is created. The task will appear in the Tasks grid, which you can find on the related Submission record.

Once a user is assigned to a Submission, the sanctions check task will also be assigned to that user.

To resolve a Run Sanction Check task:

1. From the SUBMISSIONS page, use SEARCH or filters to find and open the Submission record you want.
2. From the Tasks list, click on the record action menu next to the task name to resolve the task.
3. Verify that the customer name is accurate and select Search.
4. Check the radio button associated with any results in the list that are relevant to the Submission or customer. In addition, check the radio button associated with any results in the list that aren’t relevant. You must mark all search results.
   • Note: The selected relevant results will available on the Sanction Results tab of the customer and Submissions records, after the task is completed.
   • Note: The OFAC APIs only allow paging through the first 1026 results per request. Only the first 1026 most relevant results of a search will be visible in the results grid.
5. Click SUBMIT.
   • Note: You can rerun a sanctions check on a Submission after the first task is complete.

If a party matches the party name on the consolidated list, the user must check the official publication of restricted parties in the Federal Register or the official lists of restricted parties maintained on the Departments of Commerce, State and the Treasury websites to ensure compliance with the restrictions terms and conditions placed on the parties.

Links to additional details for parties on Specially Designated Nationals and Blocked Persons list ("SDN List") and all other sanctions lists administered by OFAC can be found in the Name field. This includes any of the following sanctions lists:

• The Foreign Sanctions Evaders List
• The Non-SDN Iran Sanctions Act List
• The Sectoral Sanctions Identifications List
• The List of Foreign Financial Institutions Subject to Correspondent Account
  • Payable-Through Account Sanctions
  • The Non-SDN Palestinian Legislative Council List.

The Source List field that accompanies each party returned in the API also connects users to the specific webpage that contains additional information about how to use each specific list.

Viewing Sanctions Results

If a user selects relevant results while completing a sanctions check task, these results will be available for all users to view on both the customer and Submission records.

To view the relevant results from either the CUSTOMER or Submission record, click the Sanctions RESULTS tab. The selected results will be listed along with the details on this page.

Integrating with Microsoft PowerBI

Connected Underwriting P&C integrates with Microsoft PowerBI to allow you to easily embed coherent, visually immersive, and interactive insights and enterprise-grade, real-time analytics. Easily pull in historical claims information that relates to your submission records and other information from downstream processes like policy quotes, bound policy decisions, and new policy record information.

The PowerBI plug-ins on the AppMarket deliver a connected system to easily access some of the most commonly used APIs, as well as Components to PowerBI’s embedded dashboards, tiles, reports, QnA components, and the Report Builder.

Prerequisites

• A Microsoft PowerBI subscription or trial

Using the Microsoft PowerBI integration

To use the Microsoft PowerBI plugin, you must configure the connected system first. By default, Connected Underwriting P&C includes a connected system for PowerBI authentication using Client Credentials Flow (App Owns Data).

For alternative authentication methods, install and configure the Microsoft PowerBI Connected System Plugin or the Microsoft PowerBI Auth Code plugin and update the ISU_CS_POWER_BI constant to point to this new connected System. In addition, ISU_powerBiPortfolioReports must be updated to set the isAppDataConnectedSystem parameter of reportField to false.

To configure the Client Credentials connected system:

1. Complete Steps 1 through 4 of Microsoft’s procedure for embedding PowerBi Reports with a service principal. At a high level this will involve the following tasks:
   • Creating an Azure AD App and generating a client secret
     • Take note of the secret value generated upon creating a client secret. This will not be available upon returning to this page, and it is necessary to provide to Appian later in the setup process.
   • Create an Azure AD Security group and providing it access to your PowerBI workspace.
     • Be sure to add your Azure App to the group created.
   • Enabling embedding via service principles in PowerBI.
     • This will require admin access rights to your PowerBI instance, which is distinct from Azure AD admin rights (needed for the previous steps).
2. Navigate to Appian Designer and open the ISU Power BI Client Credential Connected System object provided in the Underwriting Application.
3. Update the following values within the connected system using the appropriate values from Azure:
   • Client ID: The application id for the Azure AD app created.
   • Client Secret: The secret value generated when adding a client secret to the Azure AD app.
   • PowerBI Subscription ID: The tenet id or directory id of your Azure instance. This can be found in the properties of the Azure AD app created or within the properties of of Azure Active Directory itself.
4. Once updated, test connection and save the connected system.
5. Update the following constants with the group and report ids desired to embed. These values can be found by opening the desired report within PowerBI directly (app.powerbi.com) and inspecting the URL. Report URLs are structured as https://app.powerbi.com/groups//reports//.
   • ISU_TXT_POWER_BI_GROUP_ID_PORTFOLIO_VIEW: Set this to the value of in the report URL
   • ISU_TXT_POWER_BI_REPORT_ID_PORTFOLIO_VIEW: Set this to the value of in the report URL.
6. Verify the embedded connection by opening ISU_powerBiPortfolioReports.
   • Note: If an embedded dashboard is desired instead of a report, update ISU_powerBiPortfolioReports to call dashboardField() instead of the existing reportField(). In addition, replace ISU_TXT_POWER_BI_REPORT_ID_PORTFOLIO_VIEW with a new constant for DASHBOARD_ID. The underlying connected system configuration will remain unchanged.

After you configure the connected system, you can use the Microsoft PowerBI plugin with your Connected Underwriting P&C to surface your customer and underwriting claims data and reports in the solution by navigating to REPORTS > Portfolio View.

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