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Appian + Artificial Intelligence

Appian makes artificial intelligence (AI) approachable and flexible for a variety of applications and industries. Explore this documentation to learn about how AI can supercharge your automation practice.


You may not always realize it, but you make hundreds – possible thousands – of decisions a day. From the minute you wake up, you're asked to make choices. What will you have for breakfast? What will you wear? What will you bring with you as you walk out the door?

Chances are you don't make these decisions in isolation. What you have for breakfast depends on how hungry you are. What you wear depends on the occasion. What you bring with you depends on where you're going and what the weather is like. It's a lot to think about!

You might not have to use much brain power to make these choices since you've had a lot of practice. Thanks to that practice, your brain has to work less, and you may have reached the point where this behavior feels like second nature. You consider your options and the circumstances, make a choice, and proceed with your day.


Now imagine if you had to make these decisions in your business processes. But instead of choosing what to eat for breakfast, you need to choose which type of document you're looking at. Imagine having to make this decision 5,000 times in a row. Not only can a computer do this faster, a computer doesn't need to take breaks or sick days. A computer won't get bored and start to make mistakes. A human being would be exhausted with this many decisions, but a computer can do it in minutes.

A human being can train the computer to make these decisions for them using AI. Rather than having to account for every possible scenario, you can train the computer to make decisions based on a number of factors. These decisions are informed by previous experience and related factors, just like your decision to have a croissant for breakfast or bring gloves with you as you leave the house.

Every day, AI allows people to focus on more critical and meaningful work by delegating routine tasks to intelligent machines and software. Integrating AI capabilities like speech recognition, computer vision, or document extraction into your business applications can make your processes faster, more accurate, and more reliable.

Appian AI capabilities

Appian provides multiple options and methods for using AI and machine learning (ML) in your business applications. Even better? We provide built-in AI capabilities that leverage the low-code design and deployment methods you're used to.

Automating with AI

AI complements other Appian automation capabilities to support intelligent and streamlined end-to-end business processes.

Appian offers multiple features to leverage built-in AI and machine learning (ML) services, as well as to connect and use AI and ML services offered by Google. In a matter of minutes, you can use AI for content classification, translations, image recognition, and more through connected systems, plug-ins, and smart services.

For customers who choose to use Google services, Appian can provide you with pre-configured Google Cloud services to assure that your project structure, security, and storage needs are in place with full tracking and traceability.

If your business requires you to keep your document data within Appian, you can do just that using our fully built-in document extraction capabilities with no need to send your data to Google.

Customers who wish to use Appian's built-in document extraction capabilities don't need to opt into the service in their customer agreement. These services are available by default for certain customers.

How do I get started?

Take a look at common use cases to get inspired and learn how to build AI into Appian applications.

We want everyone to have access to the power of automation, so we're offering Appian Cloud customers 20,000 pages of document extraction and classification per month included with the platform. This is substantially more than the free offerings of other document extraction vendors.

If your business processes a higher volume of documents, reach out to your account executive to learn about additional pricing options.

Open in Github Built: Wed, Sep 27, 2023 (03:16:31 PM)

Appian + Artificial Intelligence