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Security and Compliance


AI skills are only available for Cloud customers at this time. Self-managed and Appian Government Cloud customers don't have access to this feature.

Appian Cloud HIPAA or PCI-DSS customers: Before enabling this feature, please review its compliance to ensure it aligns with your organization's security requirements.

Note:  AI Skills are not available as part of high availability (HA) configuration at this time, but it won't impact other HA features in your environment. See High Availability for Appian Cloud for more information.

Regional availability

Tip:  Unless listed below, AI skills are available in all regions.

Region Name Region Document Classification Document Extraction
Africa (Cape Town) af-south-1 Not Supported Not Supported
Asia Pacific (Tokyo) ap-northeast-1 Not Supported Not Supported
Asia Pacific (Seoul) ap-northeast-2 Supported Supported
Asia Pacific (Mumbai) ap-south-1 Supported Supported
Asia Pacific (Singapore) ap-southeast-1 Supported Supported
Asia Pacific (Sydney) ap-southeast-2 Supported Supported
Asia Pacific (Jakarta) ap-southeast-3 Not Supported Not Supported
Canada (Central) ca-central-1 Supported Supported
Europe (Frankfurt) eu-central-1 Supported Supported
Europe (Zurich) eu-central-2 Not Supported Not Supported
Europe (Stockholm) eu-north-1 Not Supported Not Supported
Europe (Milan) eu-south-1 Not Supported Not Supported
Europe (Ireland) eu-west-1 Supported Supported
Europe (London) eu-west-2 Supported Supported
Europe (Paris) eu-west-3 Supported Supported
Middle East (UAE) me-central-1 Not Supported Not Supported
Middle East (Bahrain) me-south-1 Not Supported Not Supported
South America (Sao Paulo) sa-east-1 Not Supported Not Supported
GovCloud (US-East) us-gov-east-1 Supported Supported
US East (N. Virginia) us-east-1 Supported Supported
US East (Ohio) us-east-2 Supported Supported
US West (N. California) us-west-1 Supported Supported
US West (Oregon) us-west-2 Supported Supported

If your Appian environment isn't in a supported region, you can elect to use these AI skills by sending your data to a supported region. This doesn't change your environment's region. Contact Appian Support to learn more.

Caution:  Changing your Appian environment's region will make any classification or extraction AI skills that exist no longer available in your environment. Multi-region environments and migration between regions are not supported.

However, if Enhanced Business Continuity is enabled for your environment and a failover occurs, AI skill data will be present when you return to your primary region. AI skill data isn't lost permanently in this case.

Add AI skill endpoints to your network allowlist

To ensure the AI skill is available in your environment, locate your environment's region in the table below and add the corresponding endpoints to your network allow list. Add the endpoints that corresponds to your site's region, even if you send AI skill data to a different supported region.

Designer endpoints support proper rendering of the user interface. S3 endpoints enable storage for the model and related data.

AI skills may not be available in all regions.

Region Name Designer Endpoint S3 Endpoint
Africa (Cape Town)
Asia Pacific (Tokyo)
Asia Pacific (Seoul)
Asia Pacific (Mumbai)
Asia Pacific (Singapore)
Asia Pacific (Sydney)
Asia Pacific (Jakarta)
Canada (Central)
Europe (Frankfurt)
Europe (Zurich)
Europe (Stockholm)
Europe (Milan)
Europe (Ireland)
Europe (London)
Europe (Paris)
Middle East (UAE)
Middle East (Bahrain)
South America (São Paulo)
GovCloud (US-East)
US East (N. Virginia)
US East (Ohio)
US West (N. California)
US West (Oregon)

Note that these endpoints are only used for publicly accessible environments. They do not apply to environments accessed over VPN, PrivateLink, or Dual Access.

Security and Compliance