Security in Appian Records

This page explains how different security configurations impact an end user's ability to view and interact with your record data.

Overview

When it comes to securing your enterprise data, Appian provides a layered approach to security so you can ensure that your data is only available to the right users at the right time. This means that each element of your record type needs to be secured: the record type, the records themselves, and the individual record views and actions.

Each layer of security will impact the next. Whether a user has access to the record type will determine if they can see any records, and whether a user can see a record determines if they can see the individual record views and actions.

For example, let’s say you have a Case record type containing all submitted support cases. Support engineers need to be able to view and update their assigned cases, and create new cases.

To allow support engineers to accomplish their tasks, they would need the following security configurations:

Object	Security configuration
Record type object	Viewer permission.
Records	Record-level security that allows support engineers to see cases they're assigned to.
Record views	Record view security that allows support engineers to see the view.
Record actions	Record action security that allows support engineers to create new cases and update cases assigned to them.

The sections below detail how each of these security configurations work together.

Record type object security

When you create a new record type, you’ll be prompted to configure the record type object’s security. Like any other object, a record type's security is made up of groups and role maps to determine who can see and modify the record type and its properties.

Users with Viewer permission can view the record type throughout your applications and in sites. Users can also use the record type in self-service analytics and Tempo if they have the appropriate workspace security.

See Record Type Object Security to see which actions can be performed by each permission level in a record type’s security role map.

Record-level security

By default, any user with Viewer permissions on the record type can see all records in the record type. To limit who can see which records, you can apply record-level security.

Record-level security is applied on top of your object security, so users need to have access to the record type and be included in at least one security rule (or in the security expression) to see a record.

For example, if a user has Viewer permission to the record type, but is not included in any of the security rules configured in the record type, then they cannot see any records. Alternatively, if a user belongs to multiple security rules, then they can see the total set of records defined by those rules.

But records are more than just a row of data—they're a combination of your data, record views, and actions. This means you need to secure all elements of your record, including the record views and the record actions.

Record view security

Once a user has Viewer permissions to the record type and they can see the records themselves, then you can determine which record views they can see.

By default, any user who can see a record can see the Summary view and any default record views (the News view and Related Actions view). The Summary view will always be visible to users who can see the record; it cannot be hidden. Developers can choose to hide the News view or the Related Actions view, but you cannot conditionally show or hide these default views to specific users.

For each additional record view, you can configure record view security to determine who can see the record view, and when. If a user is included in a security rule, or if the security expression evaluates to true for the given user, then they can see the record view.

For example, in a Case record type, you may only want account managers to see the Customer Satisfaction record view. You can add a security rule Customer Satisfaction view to specify that a user can only see the view if that user can see the record and is found in the accountManager field. Otherwise, the user will only see the Summary view and any default views.

Record action security

For your record action security, users must have permission to view and start a record action.

This means that the following conditions are met:

• The user has at least Initiator permission to the underlying process model.
• A security rule or security expression on the record action evaluates to true for the user.
• (For related actions only) The user has access to the record through record-level security or a default filter.

For example, let's say you have related action to update a support case. The Security Rule limits this action to users in the Support Engineering group. If a user has access to a case record and is in the Support Engineering group, but they cannot start the process model, then they will not see the related action.

In this case, the support engineer would not see the update record action from the Record Action view, on any other record views, or in any interfaces (when used with the Record Action component).

Workspace security

You can allow end users to interact with your record type in dedicated end-user workspaces, like Tempo or self-service analytics. By default, new record types are not available in these workspaces.

Before you make a record type available in an end-user workspace, you should review the record type object security and record-level security to ensure that end users can only view the appropriate data. For Tempo, you should also review the record view and record action security applied since users can see record views and take action on data.

To allow end users to interact with a record type in dedicated end-user workspaces:

• The record type must be configured to display in self-service analytics or display in Tempo.
• The user must have at least Viewer permission to the record type.

Feedback