| The RWM application was deprecated with Appian 24.1. The application will no longer be updated or pre-installed for new Appian Cloud sites with Appian RPA enabled. RWM will be removed in a future release and we encourage customers to use the Operations Console to manage robots instead. |
As your automation practice grows and evolves, you may want to take advantage of the new features that each release of RWM offers. It's important to understand which application objects can be changed (and which can't be changed) so that your future upgrades go smoothly and minimize any risks or extra effort.
This page describes the customizations you can make in RWM so you have a smooth upgrade process. Ready to upgrade? See Upgrade RWM for specific steps.
Each RWM release is published as a release package, which you can download from the Appian AppMarket. See Download and Install RWM for more information.
Until now, to use a new version of RWM, your customizations need to be recreated or merged from the previous version of RWM that was being used. In a coming release, the upgrade process will be much more intuitive and streamlined for certain customizations. However, if you make any changes to RWM that are not allowed (listed below) you may not be able to upgrade or hotfix the solution without losing those changes.
To ensure a smooth upgrade process in the future, we strongly recommend you track your changes and customizations to the app, including updated objects, deleted objects, and new objects.
You can modify the following objects in the RWM application with no impact on future upgrades:
Constants:
RWM_PROCESS_STATUS_NAME_LISTRWM_PROCESS_STATUS_ID_LISTRWM_BUSINESS_EXCEPTION_NAME_LISTRWM_BPM_FLAGRWM_BPM_HB_TIMER_INTERVALRWM_BPM_SESSION_BATCH_SIZERWM_HBT_BATCH_SIZERWM_UI_ETL_BATCH_SIZERWM_AA_MAX_BATCH_SIZERWM_UI_ETL_TIME_INTERVALRWM_JD_ETL_TIME_INTERVALRWM_AA_ETL_TIME_INTERVALRWM_UI_FLAG_PROCESSRWM_BP_FLAG_PROCESSRWM_AA_FLAG_PROCESSRWM_JD_FLAG_PROCESSRWM_AA_HISTORIC_LOAD_FLAGRWM_UI_HISTORIC_LOAD_FLAGRWM_JD_HISTORIC_LOAD_FLAGRWM_AA_HISTORIC_END_DATERWM_AA_HISTORIC_START_DATERWM_UI_HISTORIC_END_DATERWM_UI_HISTORIC_START_DATERWM_JD_HISTORIC_END_DATERWM_JD_HISTORIC_START_DATERWM_HEX_COLOR_AIRWM_HEX_COLOR_APPIANRWM_HEX_COLOR_RPARWM_QUEUE_ITEMS_EXPORT_BATCH_SIZERWM_QUEUE_ITEMS_EXPORT_MAX_SIZERWM_API_PAGESIZE_VALUERWM_BP_SESSION_EXPORT_BATCH_SIZERWM_LOGS_MAXLOGSIZERWM_SCH_TIME_CONSTRAINTRWM_BP_SCHEDULE_INTERVALRWM_SCH_START_TIME_CONSTRAINTRWM_QUEUE_STATUS_IN_PROGRESS_DESCRIPTIONRWM_QUEUE_STATUS_PENDING_DESCRIPTIONRWM_QUEUE_STATUS_PAUSED_DESCRIPTIONRWM_QUEUE_STATUS_FINISHED_DESCRIPTIONRWM_QUEUE_STATUS_CLOSED_DESCRIPTIONRWM_QUEUE_STATUS_RESERVED_DESCRIPTIONRWM_QUEUE_STATUS_NOT_IN_USE_DESCRIPTIONProcess models:
RWM Notify on Automation RequestRWM UiPath ETL Customization ProcessRWM AA ETL Customization ProcessRWM HB Dump BPM Customization ProcessRWM JD ETL Customization ProcessExpression rules:
RWM_setTaskNameRWM_setStatusRWM_setAssigneeBasedOnStatusRWM_onboardingProcessStatusDeadlineRWM_automationRequestEmailSubjectRWM_automationRequestEmailTemplateRWM_AP_updateRpaCostsEmailTemplateInterfaces:
RWM_closedBusinessExceptionsRWM_DM_FORM_requestNewRPAProcessRWM_FM_BusinessExceptionCollectionRWM_requestSaveButtonTextRWM_processOnboardingPrimarySavesRWM_FM_processRecordOnboardingViewDecisions:
RWM_caseManagementRoutingDetailsConnected systems:
RWM_UIPath_CSPRWM_AppianRPATables (data can be updated and added):
RWM_AI_QUESTIONSRWM_LOOKUP_STATUSRWM_SCORE_ASSESSMENTTables (structure can be modified):
RWM_ONBOARDING_NEW_FLOW_DETAILSData types:
RWM_ONBOARDING_NEW_FLOW_DETAILCaution: Don't modify the objects in this section if you want the ability to upgrade RWM in the future. If you must modify one of these objects, duplicate the object, update the application to reference the duplicate, and note the objects you updated.
You shouldn't modify the following RWM objects:
Data stores:
RWM UIPath DSRWM AA DSRWM JIDOKA DSRobotic Workforce Manager TablesRobotic Workforce Manager ViewsIntegrations:
RWM_UI_getExceptionQueueItemsRWM_initialiseLoadQueueProcessRWM_AA_botRunnerDetailsRWM_AA_auditDetailsRWM_AA_scheduleListRWM_AA_queuesRWM_AA_resourcesRWM_JD_workItemsRWM_AA_updatedWorkItemRWM_AA_startProcessRWM_AA_startProcessWithQueueRWM_cleanUpLoadQueueProcessRWM_addToQueueProcessRWM_JD_getSchedulerDetailsFilteredRWM_JD_getQueueDetailsRWM_UI_startaProcessRWM_JD_getschedulerDataOnLastUpdatedRWM_JD_getRobotListRWM_JD_getCompletedItemsFilteredRWM_JD_getAuditDetailsRWM_JD_startAProcessRWM_JD_getWorkItemsFilteredRWM_JD_traceSessionsRWM_AA_List_Process_InputsRWM_AA_queueItemsRWM_UI_addQueueItemFromExceptionRWM_UI_workItemEventsRWM_UI_getRobotSessionInformationRWM_UI_getStageSchedulerRWM_UI_getVersionsRWM_UI_getStageSessionsRWM_UI_getRobotRWM_UI_getReleasesRWM_UI_getQueueDefinitionsRWM_AA_Process_ListRWM_initialiseObjectRWM_cleanUpObjectRWM_JD_getNodesStatusRWM_JD_resubmitWorkItemToQueueRWM_AA_ActivityListRWM_UI_getQueueItemsRWM_UI_getStageProcessRWM_UI_getStagingJobsRWM_UI_getSpecificRobotRWM_AA_authenticationRWM_JD_variablesForExecutionRWM_addToQueueLoadQueueProcessRWM_BP_terminateSessionRWM_actionOfUpdateAppianTablesRWM_testAppianWebAPICallRWM_getDataFromNextPageTokenRWM_BP_getSessionLogsFromBpProcess models:
RWM BP UpdateProcessDetailsRWM Write to Integration LogRWM UI Start ProcessRWM BP Update TablesRWM Get Resource Status Details For TerminationRWM Start ProcessRWM Delete Onboarding ProcessRWM Add or Update ApplicationsRWM Case Management TaskRWM Resubmit to QueueRWM UI Data For Daily Process For SchedulerRWM UI Add Item To QueueRWM JD Start Schedule ProcessRWM JD Start ProcessRWM JD HB Update Exception ProcessRWM JD Add Item To QueueRWM Sub Process Handle New Process RequestRWM Request New RPA ProcessRWM Kill ProcessRWM Request New RPA Wrapper ProcessRWM Assign Value AssessmentRWM Bulk Task Re-AssignmentRWM UI VersionDataFromReleasesRWM Automation DataRWM BPM Automation RelationRWM RPA Report ModelRWM UiPath ETL Robot InfoRWM UiPath ETL Jobs InfoRWM UiPath ETL Session InfoRWM UiPath ETL Process InfoRWM UiPath ETL Queue Items InfoRWM UiPath ETL Queue Definition InfoRWM UiPath ETL Scheduler InfoRWM UiPath ETL Release InfoRWM UiPath ETL WorkItem Events InfoRWM UiPath ETL Dump Staging ProcessRWM UI Dump Audit Table From StageRWM UI Dump Resource DetailsRWM UI Dump Queue DetailsRWM UI Dump SchedulerDetails From StageRWM UI Dump ProcessDetails DataFromStageRWM ETL SP ExecutionRWM UI Dump Stage To Main TablesRWM UI Log API Failures And ETL HistoryRWM UI ETL Master ModelRWM Update Resource Alert Initiate TaskRWM Call Integration and Update TableRWM Daily Process For SchedulerRWM Update Value Assessment for ProcessRWM Update Resource StatusRWM Resource AlertsRWM Initiate Session AlertRWM Session AlertsRWM WorkItem ExceptionsRWM Wrapper Task InitiationRWM UI ETL Wrapper ModelRWM JD Update ProcessRWM JD Update Audit TableRWM JD Update Resource DetailsRWM JD Update QueueDetailsRWM JD Update Queue ItemsRWM JD Update Workitem Details from SessRWM JD Update Main Scheduler DetailsRWM JD Update Scheduler DetailsRWM JD Update Work ItemsRWM JD ETL ProcessRWM JD Data For Daily SchedulerRWM JD Daily Process For SchedulerRWM JD ETL Wrapper ModelRWM Wrapper Update Resource StatusRWM HB Dump BPM Process ModelsRWM HB BPM SessionsRWM Update Session Alert Initiate TaskRWM Edit Instance DetailsRWM Edit Environment DetailsRWM Wrapper Configure ModelRWM AA Get Access TokenRWM AA Process Input ListRWM AA ETL Process ListRWM AA ETL Queue ListRWM AA ETL Resource ListRWM AA ETL Work Item ListRWM AA ETL Schedule ListRWM AA ETL Audit ListRWM AA ETL Activity ListRWM AA ETL Dump All Data To Stage TableRWM AA ETL Feature DetailsRWM AA ETL Master ModelRWM AA ETL Wrapper ModelRWM AA Start ProcessRWM AA Start Schedule ProcessRWM AA Update QueueItemRWM AA Daily Process For SchedulerRWM AA Data For Daily SchedulerRWM AA Add Item To QueueRWM Initiate Schedule AlertRWM Schedule AlertsRWM BP Task InitiateRWM Archive DataRWM Business Exception InitialiseRWM Business ExceptionRWM Business Exception TemplateRWM BP Schedule DetailsRWM BP TestBPtoAppian ETLRWM Add Security RolesRWM BP UpdateWorkItemDetailsRWM Configure ResourcesRWM BP Terminate SchedulesRWM BP Schedule AlertsRWM Update Schedule Alert Initiate TaskRWM BP TriggerSessionLogsProcessRWM BP Export Session LogsRWM BP UpdateSessionLogsRWM BP Process For Scheduler SyncRWM PM Existing Automations IntakeWeb APIs:
RWM_downloadDocumentBP_WS_toUpdateProcessBP_WS_updateResourceStatusDetailsBP_WS_updateQueueBP_WS_toUpdateWorkItemDetailsBP_WS_updateSessionsBP_WS_updateAuditBP_WS_scheduleBP_WS_toTestBPtoAppianBP_WS_scheduleAlertsRWM Export Queue ItemsRWM Export Queue ItemsRWM JD Schedule Instructions LoopRWM JD Completed Sessions LoopRWM JD Work Items LoopRWM JD Queue Items LoopRWM_BP_WS_updateSessionLogsExpression rules:
RWM_QE_getROIIndividualCostSavingsRWM_QE_getROICostSavingsRWM_QE_getROITimeSavingsRWM_QE_getROIIndividualTimeSavingsRWM_QE_getROIIndividualTimeSavingsRWM_SP_getMyAutomationBusinessGroupsRWM_SP_resourceUtilizationDataforLastOneDayRWM_QE_getWorkItemSummaryDetailsRWM_QE_getSessionDataForTaskCreationRWM_getTopExceptionsProcessInsightsRWM_constructSQLStatementForQueueItemsRWM_BP_constructRunningSessionQueryRWM_UI_dumpSchedulerDetailsRWM_UI_dumpResourceDetailsRWM_UI_dumpQueueDefinitionDetailsRWM_UI_dumpProcessDetailsRWM_UI_dumpAuditDetailsRWM_SP_getProcessDetailsWithWorkitemsRWM_SP_getExceptionCaseDetailsRWM_SP_filterDataForCalendarBusinessGroupRWM_SP_filterDataForCalendarRWM_SP_deleteAutomationRequestUsingRequestIdRWM_QE_getBPMProcessReportRWM_QE_BP_getInstanceDetailsRWM_JD_QE_getQueueItemsStatisticsReportViewRWM_getInstanceAndTenantDetailsRWM_getInstanceDetailsRWM_getQueueStatusDetailsRWM_getResourceStatusDetailsRWM_QE_getCaseDetailsForBulkExceptionsRWM_BP_triggerMetricsForProcessApiRWM_BP_triggerMetricsForResourceApiRWM_BP_triggerMetricsForScheduleAlertApiRWM_BP_triggerMetricsForAuditApiRWM_BP_triggerMetricsForWorkItemApiRWM_BP_triggerMetricsForScheduleApiRWM_BP_triggerMetricsForSessionApiRWM_BP_triggerMetricsForQueueApiRWM_triggerMetricsForWorkItemExceptionsRWM_triggerMetricsForSessionExceptionsRWM_triggerMetricsForResourceAlertsRWM_triggerMetricsForScheduleAlertsRWM_triggerMetricsForOpenExceptionsRWM_triggerMetricsForInProgressExceptionsRWM_triggerMetricsForClosedExceptionsRWM_triggerMetricsForDiscardedExceptionsRWM_triggerMetricsForCustomExceptionsRWM_metricForBpTaskInitiateModelRWM_metricForAAetlWrapperModelRWM_metricForUiPathEtlWrapperModelRWM_metricForJdEtlWrapperModelRWM_QE_getDataFromQueueExportTableRWM_splitDateTimeIntervalsRWM_checkObjectExistenceRWM_BP_QE_getSessionLogsWithFiltersRWM_BP_constructSessionLogsDataRWM_BP_SP_pushSessionDataToExportTableRWM_BP_QE_getSessionDataFromExportTableRWM_SP_deleteEntryFromBpSessionLogsTableRWM_BP_SP_getSchedulesOnGivenIntervalRWM_QE_getEnvironmentDetailsUsingEnvironmentIdRWM_convertFunctionalDatatoDictionaryFormatRWM_QE_getMemberObjectAccessDetailsRWM_QE_getQueueDetailsFromRecordsRWM_QE_getQueueDetailsRWM_differenceBetweenTwoDateTimeRWM_RT_getQueueDetailsFromRecordFilteredRWM_getWeekNumberRWM_BP_terminateSessionsRWM_displayUserRWM_startAndEndTimePeriodProvidedRWM_getUserFullNameRWM_convertMillisecondToTimeForQueueItemsRWM_convertMillisecondToDaysandTimeForQueueItemsRWM_RT_getQueueItemsFromRecordTypeRWM_getQueueStatusDetailsRWM_RT_getQueueItemDetailsFromRecordFilteredRWM_triggerMetricsForRPAQueueItemsTabRWM_triggerMetricsForRPAQueueTabRWM_getInstanceDetailsGivenTenantIdRWM_QueueItems_userFiltersForShowingStatusRWM_getTopExceptionsProcessInsightsRWM_SP_filterDataForCalendarRWM_BP_triggerMetricsForExistingAutomationsDatabase objects:
RWM_ONBOARDING_NEW_FLOW_DETAILS)Interfaces:
RWM_currentROICostSavingsReportRWM_SEC_projectedCostsChartAndGridRWM_currentROITimeSavingsReportRWM_ROIReportRWM_SEC_projectedCostsChartAndGridRWM_BPLogsFilterandDownloadSectionRWM_CP_dateTimeComponentRWM_configureScheduleDetailsRWM_CP_cellsForCalendarRWM_GRID_exceptionDetailsRWM_FORM_exceptionDetailsRWM_QueueSummaryViewRWM_queueDetailsRWM_QueueItemsSummaryViewRWM_gridForQueueItemStatisticsRWM_SEC_queueDetailsRWM_rpaReportRWM_configureResourcesFormRWM_processDetailsRWM_displayFilterAndActionsForDashboardRWM_existingMonthlyValueAssessmentDetailsRWM_FM_existingAutomationIntakeFormStored procedures:
RWM_ROI_COST_SAVINGSRWM_ROI_INDIVIDUAL_COST_SAVINGSRWM_ROI_INDIVIDUAL_TIME_SAVINGSRWM_ROI_TIME_SAVINGSRWM_BUDGET_APPROVAL_DETAILSConstants:
RWM_PM_UPDATE_SCHEDULE_ALERT_AND_INITIATE_TASKRWM_PM_CONFIGURE_ENV_DETAILSRWM_PM_CONFIGURE_TENANT_DETAILSRWM_PM_BP_UPDATE_SCHEDULESRWM_AA_PM_START_SCHEDULE_PROCESSBP_PM_BP_TASK_INITIATERWM_PM_UPDATE_SESSION_ALERT_AND_INITIATE_TASKRWM_PM_RESOURCE_STATUS_INITIATE_TASKRWM_PM_BP_SCHEDULE_ALERTSRWM_PM_HB_BPM_SESSIONSRWM_PM_CONFIGURE_RESOURCE_DETAILSRWM_PM_BP_UPDATE_TABLESRWM_PM_BP_UPDATE_WORK_ITEM_DETAILSRWM_PM_BP_TEST_ETLRWM_PM_BP_SCHEDULE_DETAILSBP_PM_UPDATE_PROCESS_DETAILSRWM_AA_PM_DATA_FOR_SCHEDULERRWM_PM_ASSIGN_VALUE_ASSESSMENTRWM_PM_REQUEST_NEW_RPA_PROCESSRWM_JD_PM_TO_RESUBMIT_QUEUE_ITEMRWM_JD_PM_START_PROCESSRWM_JD_PM_START_SCHEDULE_PROCESSRWM_PM_TO_ADD_QUEUE_ITEMRWM_UI_PM_DATA_FOR_START_SCHEDULERRWM_UI_PM_START_PROCESSRWM_PM_RESUBMIT_TO_QUEUERWM_PM_RPA_CASE_MANAGEMENTRWM_PM_ADD_OR_UPDATE_APPLICATIONSRWM_PM_DELETE_ONBOARDING_PROCESSRWM_PM_START_PROCESSRWM_APPLICATION_VERSIONRWM_VAL_COMMON_STORED_PROCEDURE_ROI_COST_SAVINGSRWM_VAL_SP_ROI_INDIVIDUAL_TIME_SAVINGSRWM_VAL_SP_ROI_TIME_SAVINGSRWM_VAL_COMMON_STORED_PROCEDURE_ROI_INDIVIDUAL_COST_SAVINGSRWM_UPDATE_MONTHLY_ASSESSMENT_DETAILSRWM_SP_RESOURCE_UTILIZATIONRWM_SP_QUEUE_ITEM_FILTERSRWM_SP_SCHEDULES_DETAILSRWM_VAL_WORK_FORCE_SUMMARY_STORED_PROCEDURERWM_SP_POPULATE_DATA_FROM_VIEWS_TO_TABLESRWM_SP_JD_STAGING_TO_MAIN_TABLESRWM_AA_SP_STAGE_TO_MAIN_TABLESRWM_SP_BPM_STATISTICSRWM_VAL_SP_AUTOMATIONRWM_SP_PROCESS_ANALYTICS_STORED_PROCEDURERWM_UI_SP_COMPLETED_SESSIONSRWM_SP_JD_TRUNCATE_STAGING_TABLESRWM_JD_PATH_SCHEDULE_INSTRUCTIONS_LISTRWM_JD_PATH_COMPLETED_ITEMS_LISTRWM_JD_PATH_WORK_ITEMS_LISTRWM_JD_PATH_QUEUE_ITEMS_LISTRWM_JD_PATH_WORK_ITEMS_LISTRWM_NODE_INSTANCE_MAX_COUNTRWM_BP_PM_EXPORT_SESSION_LOGSRWM_FOLDER_BP_SESSION_LOGSRWM_ENT_BP_SESSION_LOGS_EXPORT_TEMPRWM_BP_PM_SESSION_LOGSRWM_BP_PM_RETRIEVE_SESSION_LOGSRWM_ENT_BP_SESSION_LOGSRWM_QUEUE_STATUS_CLOSEDRWM_QUEUE_DETAILS_STATUSRWM_INT_NUMBER_THREERWM_QUEUE_RECORD_STATUS_COMPLETEDRWM_PM_EXISTING_AUTOMATIONS_INTAKECDTs:
RWM_BP_SESSION_LOGS_EXPORT_TEMPRWM_BP_SESSION_LOGSRecord types:
RWM Environment DetailRWM Tenant DetailRWM ResourceRWM ProcessRWM Queue ItemRWM QueueReport interfaces and any object not listed above will require manual merging to upgrade to a new version. To avoid manual merges, you may want to duplicate these objects in order to modify them.
Interfaces:
RWM_caseInfoForCaseDetailsTaskRWM_caseInfoForResourceAlertTaskRWM_caseInfoForSchedulerAlertTaskRWM_caseInfoForSessionAlertTaskRWM_configureResourcesFormRWM_configureScheduleDetailsRWM_CP_requestProcessGridRWM_CP_requestProcessStatusRWM_displayExportToExcelForQueueReportRWM_displayFilterForQueueItemDetailsRWM_DM_FORM_requestNewRPAProcessRWM_DM_SEC_processDocumentsAndVideoRWM_DM_SEC_processDocumentsAndVideoForPreviousRequestRWM_DM_SEC_techCOEFeedbackRWM_FM_alertResourceDownRWM_FM_resourceAlertTaskRWM_FM_reviewCaseDetailsTaskRWM_FM_scheduleAlertTaskRWM_FM_sessionAlertTaskRWM_FM_startScheduleStartFormRWM_FORM_exceptionDetailsRWM_GRID_exceptionDetailsRWM_processAnalyticsForProcessRecordRWM_queueDetailsRWM_RD_CaseSummaryRWM_RD_scheduleAlertTaskRWM_RD_superDashboardForProcessRecordPassIDRWM_resourceSummaryRWM_reviewCaseDetailsTaskButtonLayoutRWM_reviewCaseDetailsTaskButtonLayoutForQueueItemsRWM_reviewCaseDetailsTaskButtonLayoutForResourceAlertsRWM_reviewCaseDetailsTaskButtonLayoutScheduleTaskRWM_SEC_caseDetailsForResourceAlertsRWM_SEC_caseDetailsForScheduleAlertsRWM_SEC_caseDetailsForSessionAlertsRWM_SEC_caseDetailsForTaskRWM_SEC_displaySessionAnalyticsDataRWM_SEC_displaySessionDetailsRWM_SEC_exceptionDetailsFiltersRWM_SEC_sessionAlertsRWM_startAndScheduleProcessComponentsRWM_tenantDetailsAdminScreenRWM_caseInfoForCaseDetailsTaskRWM_caseInfoForSessionAlertTaskRWM_executionDetailsExpression rules:
RWM_constructSQLStatementForExceptionsRWM_CP_requestProcessStatusRWM_exceptionAssignmentMailTemplateRWM_getExceptionDataStatisticsRWM_getOnboardingViewDetailsGivenIdRWM_getTotalClosedCasesRWM_JD_constructInputWithRequiredFieldRWM_JD_testGetWorkItemsFilteredRWM_JD_typeCategoryandRequiredFieldInputsRWM_processOnboardingPrimarySavesRWM_QE_getAvailableResourceStatusDetailsRWM_QE_getFilterDataForExceptionsRWM_requestSaveButtonTextRWM_returnBaseProductDocPageForSuffixRWM_SP_QE_getExceptionDetailsConstants:
RWM_APPIAN_VERSIONData stores:
Robotic Workforce Manager TablesSites:
RWM - Control CenterPreparing to Upgrade RWM
