IntroductionCopy link to clipboard
Case Management Studio’s modular architecture allows you to extend the base application with additional features and functionality to meet your specific use case and business needs. These additional capabilities are integrated with the Case Management Studio base application via module extensions. Each module extends your application with features that allow your team to increase their efficiency and output.
For example, would you like to assign and route cases to designated teams based on specific conditions, or generate custom reports and dashboards using data from various sources? Our productivity modules provide these functionalities and more, giving you complete control over how you want to customize your Case Management Studio application.
Ready to begin? Unlock the full potential of Case Management Studio with these productivity module extensions and streamline your case management process.
Productivity modulesCopy link to clipboard
Increase your team's productivity and efficiency by incorporating one or more of these modules with the Case Management Studio Base application.
| MODULE | DESCRIPTION | USER(S) | GET STARTED |
|---|---|---|---|
| Automated Case Routing | Allow case managers to create business rules that automatically route new cases to the appropriate team. |
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1. Install 2. Setup |
| Demo Data | Load sample data packs into the Case Management Studio Base application to support feature and functionality demonstrations. |
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1. Install 2. Setup |
| Case Creation via Email | Create cases from emails ingested by the system from a shared email inbox. |
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1. Install 2. Setup |
| Report Builder | Create custom reports and dashboards using different data sources. |
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1. Install 2. Setup |
Case Management Studio only comes out-of-the-box with the advanced and premium capability tiers.