AI skills are only available for Cloud customers at this time. Self-managed and Appian GovCloud customers don't have access to this feature.
Appian Cloud HIPAA or PCI-DSS customers: Before enabling this feature, please review its compliance to ensure it aligns with your organization's security requirements.
Tip: Unless listed below, AI skills are available in all regions.
The document classification AI skill and document extraction AI skill are available in select regions:
| Region | Supported? |
|---|---|
| Africa (Capetown) | No |
| Asia Pacific (Mumbai) | Yes |
| Asia Pacific (Seoul) | Yes |
| Asia Pacific (Singapore) | Yes |
| Asia Pacific (Sydney) | Yes |
| Asia Pacific (Tokyo) | No |
| Canada (Central) | Yes |
| Europe (Frankfurt) | Yes |
| Europe (Ireland) | Yes |
| Europe (London) | Yes |
| Europe (Milan) | No |
| Europe (Paris) | Yes |
| Europe (Stockholm) | No |
| Middle East (Bahrain) | No |
| South America (Sao Paulo) | No |
| US East (N. Virginia) | Yes |
| US East (Ohio) | Yes |
| US West (N. California) | Yes |
| US West (Oregon) | Yes |
If your Appian environment isn't in a supported region listed above, you can elect to use the document classification or document extraction AI skill by sending your data to a supported region. This doesn't change your environment's region. Contact Appian Support to learn more.
Caution: Changing your Appian environment's region will make any classification or extraction AI skills that exist no longer available in your environment. Multi-region environments and migration between regions are not supported.
However, if Enhanced Business Continuity is enabled for your environment and a failover occurs, AI skill data will be present when you return to your primary region. AI skill data isn't lost permanently in this case.
