View this page in the latest version of Appian. Preparing to Upgrade RWM Share Share via LinkedIn Reddit Email Copy Link Print On This Page The RWM application was deprecated with Appian 24.1. The application will no longer be updated or pre-installed for new Appian Cloud sites with Appian RPA enabled. RWM will be removed in a future release and we encourage customers to use the Operations Console to manage robots instead. Introduction As your automation practice grows and evolves, you may want to take advantage of the new features that each release of RWM offers. It's important to understand which application objects can be changed (and which can't be changed) so that your future upgrades go smoothly and minimize any risks or extra effort. This page describes the customizations you can make in RWM so you have a smooth upgrade process. Ready to upgrade? See Upgrade RWM for specific steps. Prepare for an upgrade Each RWM release is published as a release package, which you can download from the Appian AppMarket. See Download and Install RWM for more information. Until now, to use a new version of RWM, your customizations need to be recreated or merged from the previous version of RWM that was being used. In a coming release, the upgrade process will be much more intuitive and streamlined for certain customizations. However, if you make any changes to RWM that are not allowed (listed below) you may not be able to upgrade or hotfix the solution without losing those changes. To ensure a smooth upgrade process in the future, we strongly recommend you track your changes and customizations to the app, including updated objects, deleted objects, and new objects. Objects supported during upgrade You can modify the following objects in the RWM application with no impact on future upgrades: Constants: RWM_PROCESS_STATUS_NAME_LIST RWM_PROCESS_STATUS_ID_LIST RWM_BUSINESS_EXCEPTION_NAME_LIST RWM_BPM_FLAG RWM_BPM_HB_TIMER_INTERVAL RWM_BPM_SESSION_BATCH_SIZE RWM_HBT_BATCH_SIZE RWM_UI_ETL_BATCH_SIZE RWM_AA_MAX_BATCH_SIZE RWM_UI_ETL_TIME_INTERVAL RWM_JD_ETL_TIME_INTERVAL RWM_AA_ETL_TIME_INTERVAL RWM_UI_FLAG_PROCESS RWM_BP_FLAG_PROCESS RWM_AA_FLAG_PROCESS RWM_JD_FLAG_PROCESS RWM_AA_HISTORIC_LOAD_FLAG RWM_UI_HISTORIC_LOAD_FLAG RWM_JD_HISTORIC_LOAD_FLAG RWM_AA_HISTORIC_END_DATE RWM_AA_HISTORIC_START_DATE RWM_UI_HISTORIC_END_DATE RWM_UI_HISTORIC_START_DATE RWM_JD_HISTORIC_END_DATE RWM_JD_HISTORIC_START_DATE RWM_HEX_COLOR_AI RWM_HEX_COLOR_APPIAN RWM_HEX_COLOR_RPA RWM_QUEUE_ITEMS_EXPORT_BATCH_SIZE RWM_QUEUE_ITEMS_EXPORT_MAX_SIZE RWM_API_PAGESIZE_VALUE RWM_BP_SESSION_EXPORT_BATCH_SIZE RWM_LOGS_MAXLOGSIZE RWM_SCH_TIME_CONSTRAINT RWM_BP_SCHEDULE_INTERVAL RWM_SCH_START_TIME_CONSTRAINT RWM_QUEUE_STATUS_IN_PROGRESS_DESCRIPTION RWM_QUEUE_STATUS_PENDING_DESCRIPTION RWM_QUEUE_STATUS_PAUSED_DESCRIPTION RWM_QUEUE_STATUS_FINISHED_DESCRIPTION RWM_QUEUE_STATUS_CLOSED_DESCRIPTION RWM_QUEUE_STATUS_RESERVED_DESCRIPTION RWM_QUEUE_STATUS_NOT_IN_USE_DESCRIPTION Process models: RWM Notify on Automation Request RWM UiPath ETL Customization Process RWM AA ETL Customization Process RWM HB Dump BPM Customization Process RWM JD ETL Customization Process Expression rules: RWM_setTaskName RWM_setStatus RWM_setAssigneeBasedOnStatus RWM_onboardingProcessStatusDeadline RWM_automationRequestEmailSubject RWM_automationRequestEmailTemplate RWM_AP_updateRpaCostsEmailTemplate Interfaces: RWM_closedBusinessExceptions RWM_DM_FORM_requestNewRPAProcess RWM_FM_BusinessExceptionCollection RWM_requestSaveButtonText RWM_processOnboardingPrimarySaves RWM_FM_processRecordOnboardingView Decisions: RWM_caseManagementRoutingDetails Connected systems: RWM_UIPath_CSP RWM_AppianRPA Tables (data can be updated and added): RWM_AI_QUESTIONS RWM_LOOKUP_STATUS RWM_SCORE_ASSESSMENT Tables (structure can be modified): RWM_ONBOARDING_NEW_FLOW_DETAILS Data types: RWM_ONBOARDING_NEW_FLOW_DETAIL Objects not supported during upgrades Caution: Don't modify the objects in this section if you want the ability to upgrade RWM in the future. If you must modify one of these objects, duplicate the object, update the application to reference the duplicate, and note the objects you updated. You shouldn't modify the following RWM objects: Data stores: RWM UIPath DS RWM AA DS RWM JIDOKA DS Robotic Workforce Manager Tables Robotic Workforce Manager Views Integrations: RWM_UI_getExceptionQueueItems RWM_initialiseLoadQueueProcess RWM_AA_botRunnerDetails RWM_AA_auditDetails RWM_AA_scheduleList RWM_AA_queues RWM_AA_resources RWM_JD_workItems RWM_AA_updatedWorkItem RWM_AA_startProcess RWM_AA_startProcessWithQueue RWM_cleanUpLoadQueueProcess RWM_addToQueueProcess RWM_JD_getSchedulerDetailsFiltered RWM_JD_getQueueDetails RWM_UI_startaProcess RWM_JD_getschedulerDataOnLastUpdated RWM_JD_getRobotList RWM_JD_getCompletedItemsFiltered RWM_JD_getAuditDetails RWM_JD_startAProcess RWM_JD_getWorkItemsFiltered RWM_JD_traceSessions RWM_AA_List_Process_Inputs RWM_AA_queueItems RWM_UI_addQueueItemFromException RWM_UI_workItemEvents RWM_UI_getRobotSessionInformation RWM_UI_getStageScheduler RWM_UI_getVersions RWM_UI_getStageSessions RWM_UI_getRobot RWM_UI_getReleases RWM_UI_getQueueDefinitions RWM_AA_Process_List RWM_initialiseObject RWM_cleanUpObject RWM_JD_getNodesStatus RWM_JD_resubmitWorkItemToQueue RWM_AA_ActivityList RWM_UI_getQueueItems RWM_UI_getStageProcess RWM_UI_getStagingJobs RWM_UI_getSpecificRobot RWM_AA_authentication RWM_JD_variablesForExecution RWM_addToQueueLoadQueueProcess RWM_BP_terminateSession RWM_actionOfUpdateAppianTables RWM_testAppianWebAPICall RWM_getDataFromNextPageToken RWM_BP_getSessionLogsFromBp Process models: RWM BP UpdateProcessDetails RWM Write to Integration Log RWM UI Start Process RWM BP Update Tables RWM Get Resource Status Details For Termination RWM Start Process RWM Delete Onboarding Process RWM Add or Update Applications RWM Case Management Task RWM Resubmit to Queue RWM UI Data For Daily Process For Scheduler RWM UI Add Item To Queue RWM JD Start Schedule Process RWM JD Start Process RWM JD HB Update Exception Process RWM JD Add Item To Queue RWM Sub Process Handle New Process Request RWM Request New RPA Process RWM Kill Process RWM Request New RPA Wrapper Process RWM Assign Value Assessment RWM Bulk Task Re-Assignment RWM UI VersionDataFromReleases RWM Automation Data RWM BPM Automation Relation RWM RPA Report Model RWM UiPath ETL Robot Info RWM UiPath ETL Jobs Info RWM UiPath ETL Session Info RWM UiPath ETL Process Info RWM UiPath ETL Queue Items Info RWM UiPath ETL Queue Definition Info RWM UiPath ETL Scheduler Info RWM UiPath ETL Release Info RWM UiPath ETL WorkItem Events Info RWM UiPath ETL Dump Staging Process RWM UI Dump Audit Table From Stage RWM UI Dump Resource Details RWM UI Dump Queue Details RWM UI Dump SchedulerDetails From Stage RWM UI Dump ProcessDetails DataFromStage RWM ETL SP Execution RWM UI Dump Stage To Main Tables RWM UI Log API Failures And ETL History RWM UI ETL Master Model RWM Update Resource Alert Initiate Task RWM Call Integration and Update Table RWM Daily Process For Scheduler RWM Update Value Assessment for Process RWM Update Resource Status RWM Resource Alerts RWM Initiate Session Alert RWM Session Alerts RWM WorkItem Exceptions RWM Wrapper Task Initiation RWM UI ETL Wrapper Model RWM JD Update Process RWM JD Update Audit Table RWM JD Update Resource Details RWM JD Update QueueDetails RWM JD Update Queue Items RWM JD Update Workitem Details from Sess RWM JD Update Main Scheduler Details RWM JD Update Scheduler Details RWM JD Update Work Items RWM JD ETL Process RWM JD Data For Daily Scheduler RWM JD Daily Process For Scheduler RWM JD ETL Wrapper Model RWM Wrapper Update Resource Status RWM HB Dump BPM Process Models RWM HB BPM Sessions RWM Update Session Alert Initiate Task RWM Edit Instance Details RWM Edit Environment Details RWM Wrapper Configure Model RWM AA Get Access Token RWM AA Process Input List RWM AA ETL Process List RWM AA ETL Queue List RWM AA ETL Resource List RWM AA ETL Work Item List RWM AA ETL Schedule List RWM AA ETL Audit List RWM AA ETL Activity List RWM AA ETL Dump All Data To Stage Table RWM AA ETL Feature Details RWM AA ETL Master Model RWM AA ETL Wrapper Model RWM AA Start Process RWM AA Start Schedule Process RWM AA Update QueueItem RWM AA Daily Process For Scheduler RWM AA Data For Daily Scheduler RWM AA Add Item To Queue RWM Initiate Schedule Alert RWM Schedule Alerts RWM BP Task Initiate RWM Archive Data RWM Business Exception Initialise RWM Business Exception RWM Business Exception Template RWM BP Schedule Details RWM BP TestBPtoAppian ETL RWM Add Security Roles RWM BP UpdateWorkItemDetails RWM Configure Resources RWM BP Terminate Schedules RWM BP Schedule Alerts RWM Update Schedule Alert Initiate Task RWM BP TriggerSessionLogsProcess RWM BP Export Session Logs RWM BP UpdateSessionLogs RWM BP Process For Scheduler Sync Web APIs: RWM_downloadDocument BP_WS_toUpdateProcess BP_WS_updateResourceStatusDetails BP_WS_updateQueue BP_WS_toUpdateWorkItemDetails BP_WS_updateSessions BP_WS_updateAudit BP_WS_schedule BP_WS_toTestBPtoAppian BP_WS_scheduleAlerts RWM Export Queue ItemsRWM Export Queue Items RWM JD Schedule Instructions Loop RWM JD Completed Sessions Loop RWM JD Work Items Loop RWM JD Queue Items Loop RWM_BP_WS_updateSessionLogs Expression rules: RWM_QE_getROIIndividualCostSavings RWM_QE_getROICostSavings RWM_QE_getROITimeSavings RWM_QE_getROIIndividualTimeSavings RWM_QE_getROIIndividualTimeSavings RWM_SP_getMyAutomationBusinessGroups RWM_SP_resourceUtilizationDataforLastOneDay RWM_QE_getWorkItemSummaryDetails RWM_QE_getSessionDataForTaskCreation RWM_getTopExceptionsProcessInsights RWM_constructSQLStatementForQueueItems RWM_BP_constructRunningSessionQuery RWM_UI_dumpSchedulerDetails RWM_UI_dumpResourceDetails RWM_UI_dumpQueueDefinitionDetails RWM_UI_dumpProcessDetails RWM_UI_dumpAuditDetails RWM_SP_getProcessDetailsWithWorkitems RWM_SP_getExceptionCaseDetails RWM_SP_filterDataForCalendarBusinessGroup RWM_SP_filterDataForCalendar RWM_SP_deleteAutomationRequestUsingRequestId RWM_QE_getBPMProcessReport RWM_QE_BP_getInstanceDetails RWM_JD_QE_getQueueItemsStatisticsReportView RWM_getInstanceAndTenantDetails RWM_getInstanceDetails RWM_getQueueStatusDetails RWM_getResourceStatusDetails RWM_QE_getCaseDetailsForBulkExceptions RWM_BP_triggerMetricsForProcessApi RWM_BP_triggerMetricsForResourceApi RWM_BP_triggerMetricsForScheduleAlertApi RWM_BP_triggerMetricsForAuditApi RWM_BP_triggerMetricsForWorkItemApi RWM_BP_triggerMetricsForScheduleApi RWM_BP_triggerMetricsForSessionApi RWM_BP_triggerMetricsForQueueApi RWM_triggerMetricsForWorkItemExceptions RWM_triggerMetricsForSessionExceptions RWM_triggerMetricsForResourceAlerts RWM_triggerMetricsForScheduleAlerts RWM_triggerMetricsForOpenExceptions RWM_triggerMetricsForInProgressExceptions RWM_triggerMetricsForClosedExceptions RWM_triggerMetricsForDiscardedExceptions RWM_triggerMetricsForCustomExceptions RWM_metricForBpTaskInitiateModel RWM_metricForAAetlWrapperModel RWM_metricForUiPathEtlWrapperModel RWM_metricForJdEtlWrapperModel RWM_QE_getDataFromQueueExportTable RWM_splitDateTimeIntervals RWM_checkObjectExistence RWM_BP_QE_getSessionLogsWithFilters RWM_BP_constructSessionLogsData RWM_BP_SP_pushSessionDataToExportTable RWM_BP_QE_getSessionDataFromExportTable RWM_SP_deleteEntryFromBpSessionLogsTable RWM_BP_SP_getSchedulesOnGivenInterval RWM_QE_getEnvironmentDetailsUsingEnvironmentId RWM_convertFunctionalDatatoDictionaryFormat RWM_QE_getMemberObjectAccessDetails RWM_QE_getQueueDetailsFromRecords RWM_QE_getQueueDetails RWM_differenceBetweenTwoDateTime RWM_RT_getQueueDetailsFromRecordFiltered RWM_getWeekNumber RWM_BP_terminateSessions RWM_displayUser RWM_startAndEndTimePeriodProvided RWM_getUserFullName RWM_convertMillisecondToTimeForQueueItems RWM_convertMillisecondToDaysandTimeForQueueItems RWM_RT_getQueueItemsFromRecordType RWM_getQueueStatusDetails RWM_RT_getQueueItemDetailsFromRecordFiltered RWM_triggerMetricsForRPAQueueItemsTab RWM_triggerMetricsForRPAQueueTab RWM_getInstanceDetailsGivenTenantId RWM_QueueItems_userFiltersForShowingStatus RWM_getTopExceptionsProcessInsights Database objects: All functions, stored procedures, views, and tables (except RWM_ONBOARDING_NEW_FLOW_DETAILS) Interfaces: RWM_currentROICostSavingsReport RWM_SEC_projectedCostsChartAndGrid RWM_currentROITimeSavingsReport RWM_ROIReport RWM_SEC_projectedCostsChartAndGrid RWM_BPLogsFilterandDownloadSection RWM_CP_dateTimeComponent RWM_configureScheduleDetails RWM_CP_cellsForCalendar RWM_GRID_exceptionDetails RWM_FORM_exceptionDetails RWM_QueueSummaryView RWM_queueDetails RWM_QueueItemsSummaryView RWM_gridForQueueItemStatistics RWM_SEC_queueDetails RWM_rpaReport RWM_configureResourcesForm RWM_processDetails RWM_displayFilterAndActionsForDashboard Stored procedures: RWM_ROI_COST_SAVINGS RWM_ROI_INDIVIDUAL_COST_SAVINGS RWM_ROI_INDIVIDUAL_TIME_SAVINGS RWM_ROI_TIME_SAVINGS RWM_BUDGET_APPROVAL_DETAILS Constants: RWM_PM_UPDATE_SCHEDULE_ALERT_AND_INITIATE_TASK RWM_PM_CONFIGURE_ENV_DETAILS RWM_PM_CONFIGURE_TENANT_DETAILS RWM_PM_BP_UPDATE_SCHEDULES RWM_AA_PM_START_SCHEDULE_PROCESS BP_PM_BP_TASK_INITIATE RWM_PM_UPDATE_SESSION_ALERT_AND_INITIATE_TASK RWM_PM_RESOURCE_STATUS_INITIATE_TASK RWM_PM_BP_SCHEDULE_ALERTS RWM_PM_HB_BPM_SESSIONS RWM_PM_CONFIGURE_RESOURCE_DETAILS RWM_PM_BP_UPDATE_TABLES RWM_PM_BP_UPDATE_WORK_ITEM_DETAILS RWM_PM_BP_TEST_ETL RWM_PM_BP_SCHEDULE_DETAILS BP_PM_UPDATE_PROCESS_DETAILS RWM_AA_PM_DATA_FOR_SCHEDULER RWM_PM_ASSIGN_VALUE_ASSESSMENT RWM_PM_REQUEST_NEW_RPA_PROCESS RWM_JD_PM_TO_RESUBMIT_QUEUE_ITEM RWM_JD_PM_START_PROCESS RWM_JD_PM_START_SCHEDULE_PROCESS RWM_PM_TO_ADD_QUEUE_ITEM RWM_UI_PM_DATA_FOR_START_SCHEDULER RWM_UI_PM_START_PROCESS RWM_PM_RESUBMIT_TO_QUEUE RWM_PM_RPA_CASE_MANAGEMENT RWM_PM_ADD_OR_UPDATE_APPLICATIONS RWM_PM_DELETE_ONBOARDING_PROCESS RWM_PM_START_PROCESS RWM_APPLICATION_VERSION RWM_VAL_COMMON_STORED_PROCEDURE_ROI_COST_SAVINGS RWM_VAL_SP_ROI_INDIVIDUAL_TIME_SAVINGS RWM_VAL_SP_ROI_TIME_SAVINGS RWM_VAL_COMMON_STORED_PROCEDURE_ROI_INDIVIDUAL_COST_SAVINGS RWM_UPDATE_MONTHLY_ASSESSMENT_DETAILS RWM_SP_RESOURCE_UTILIZATION RWM_SP_QUEUE_ITEM_FILTERS RWM_SP_SCHEDULES_DETAILS RWM_VAL_WORK_FORCE_SUMMARY_STORED_PROCEDURE RWM_SP_POPULATE_DATA_FROM_VIEWS_TO_TABLES RWM_SP_JD_STAGING_TO_MAIN_TABLES RWM_AA_SP_STAGE_TO_MAIN_TABLES RWM_SP_BPM_STATISTICS RWM_VAL_SP_AUTOMATION RWM_SP_PROCESS_ANALYTICS_STORED_PROCEDURE RWM_UI_SP_COMPLETED_SESSIONS RWM_SP_JD_TRUNCATE_STAGING_TABLES RWM_JD_PATH_SCHEDULE_INSTRUCTIONS_LIST RWM_JD_PATH_COMPLETED_ITEMS_LIST RWM_JD_PATH_WORK_ITEMS_LIST RWM_JD_PATH_QUEUE_ITEMS_LIST RWM_JD_PATH_WORK_ITEMS_LIST RWM_NODE_INSTANCE_MAX_COUNT RWM_BP_PM_EXPORT_SESSION_LOGS RWM_FOLDER_BP_SESSION_LOGS RWM_ENT_BP_SESSION_LOGS_EXPORT_TEMP RWM_BP_PM_SESSION_LOGS RWM_BP_PM_RETRIEVE_SESSION_LOGS RWM_ENT_BP_SESSION_LOGS RWM_QUEUE_STATUS_CLOSED RWM_QUEUE_DETAILS_STATUS RWM_INT_NUMBER_THREE RWM_QUEUE_RECORD_STATUS_COMPLETED CDTs: RWM_BP_SESSION_LOGS_EXPORT_TEMP RWM_BP_SESSION_LOGS Record types: RWM Environment Detail RWM Tenant Detail RWM Resource RWM Process RWM Queue Item RWM Queue Objects that require merges during upgrades Report interfaces and any object not listed above will require manual merging to upgrade to a new version. To avoid manual merges, you may want to duplicate these objects in order to modify them. Interfaces: RWM_caseInfoForCaseDetailsTask RWM_caseInfoForResourceAlertTask RWM_caseInfoForSchedulerAlertTask RWM_caseInfoForSessionAlertTask RWM_configureResourcesForm RWM_configureScheduleDetails RWM_CP_requestProcessGrid RWM_CP_requestProcessStatus RWM_displayExportToExcelForQueueReport RWM_displayFilterForQueueItemDetails RWM_DM_FORM_requestNewRPAProcess RWM_DM_SEC_processDocumentsAndVideo RWM_DM_SEC_processDocumentsAndVideoForPreviousRequest RWM_DM_SEC_techCOEFeedback RWM_FM_alertResourceDown RWM_FM_resourceAlertTask RWM_FM_reviewCaseDetailsTask RWM_FM_scheduleAlertTask RWM_FM_sessionAlertTask RWM_FM_startScheduleStartForm RWM_FORM_exceptionDetails RWM_GRID_exceptionDetails RWM_processAnalyticsForProcessRecord RWM_queueDetails RWM_RD_CaseSummary RWM_RD_scheduleAlertTask RWM_RD_superDashboardForProcessRecordPassID RWM_resourceSummary RWM_reviewCaseDetailsTaskButtonLayout RWM_reviewCaseDetailsTaskButtonLayoutForQueueItems RWM_reviewCaseDetailsTaskButtonLayoutForResourceAlerts RWM_reviewCaseDetailsTaskButtonLayoutScheduleTask RWM_SEC_caseDetailsForResourceAlerts RWM_SEC_caseDetailsForScheduleAlerts RWM_SEC_caseDetailsForSessionAlerts RWM_SEC_caseDetailsForTask RWM_SEC_displaySessionAnalyticsData RWM_SEC_displaySessionDetails RWM_SEC_exceptionDetailsFilters RWM_SEC_sessionAlerts RWM_startAndScheduleProcessComponents RWM_tenantDetailsAdminScreen RWM_caseInfoForCaseDetailsTask RWM_caseInfoForSessionAlertTask RWM_executionDetails Expression rules: RWM_constructSQLStatementForExceptions RWM_CP_requestProcessStatus RWM_exceptionAssignmentMailTemplate RWM_getExceptionDataStatistics RWM_getOnboardingViewDetailsGivenId RWM_getTotalClosedCases RWM_JD_constructInputWithRequiredField RWM_JD_testGetWorkItemsFiltered RWM_JD_typeCategoryandRequiredFieldInputs RWM_processOnboardingPrimarySaves RWM_QE_getAvailableResourceStatusDetails RWM_QE_getFilterDataForExceptions RWM_requestSaveButtonText RWM_returnBaseProductDocPageForSuffix RWM_SP_QE_getExceptionDetails Constants: RWM_APPIAN_VERSION Data stores: Robotic Workforce Manager Tables Sites: RWM - Control Center Feedback Was this page helpful? 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