The Post Comment to Feed Entry Smart Service allows you to automatically publish text originally entered by users outside of Tempo in a process application as a comment on a specified Tempo feed entry. For example, when a user approves a task, you can configure this smart service to display any text entered by the user while approving the task as a comment linked to the approved task's Tempo event.
This smart service is not intended to replace the commenting functionality available from the News tab. Tempo feed viewers cannot distinguish comments generated by this smart service from comments posted directly by the same user.
Since the posted comment comes from the attributed author and not necessarily the Tempo user linked to the posted comment, use caution when implementing this smart service to avoid posting statements that misrepresent the Tempo user.
Do not use this smart service to post auto-generated updates or recurring events because it violates the intent of Tempo, which is to be a social interface for collaboration.
Do not use this smart service with process models that can be completed by a large number of users.
The author for the smart service must have permission to post a comment to the specified feed entry. Attempting to complete this task without the proper user rights generates an error message for the process administrator and pauses the process.
Assignment Options - Always Unattended
See also: Smart Services
This section contains tab configuration details specific to this smart service. For more information about common configurations see the Process Node Properties page.
|Name||System Data Type||Required||Description|
|Entry ID||Text||X||This input specifies the feed entry to which the comment needs to be posted.|
|Message||Text||X||The text of the comment for this feed entry, either entered manually or determined by a process variable, rule, or constant entered through the Expression Editor. The maxiumum is 4,000 bytes.
|Author||User||The user displayed as author of the comment.
NOTE: Appian recommends you not use the Administrator account as the User for the attribution of the post. See also: Tempo Best Practices</li>
|Name||System Data Type||Description|
|Comment Id||Text||The ID of the newly created feed entry comment.|
Post Comment to Feed Entry Smart Service