Process calendars define working and non-working time for use in processes and tasks.
Process calendars can be viewed and configured by system administrators. Each environment can have one or more calendars. Calendars must be configured in each environment—they cannot be exported or imported.
To access the process calendars:
The additional calendars you create can only be referenced when using the following date and time functions.
To set up or change a calendar's time zone, use the dropdown to select the name of a time zone ID. When selecting a Continental US time zone, we recommend using the following standard time zone IDs:
|Time Zone||Time Zone ID|
Administrators can setup the work time in the application so that various aspects of the application can account for non-working hours and company holidays.
For instance, reports for time taken by a user to complete a task will exclude non-working hours and company holidays as determined by the administrator. Administrators can also change non-working hours into working hours. "Standard Business Hours" are between 9 AM and 5 PM for a 5-day week without defined holidays. The default business day has 8 working hours and counts Saturdays and Sundays as non-working days.
You can set the working hours for all instances of a given day of the week by selecting the specific day at the top of the calendar. For example, clicking M in the calendar headings and then specifying the working hours will set the same working hours for every Monday.
You can also select multiple days on the calendar at the same time by holding down the
CTRL key while selecting each day.
To set a day as a non-working day,
Non-working days are shaded with a hashed background to distinguish them from working days. To switch a non-working day back to a working day, clear the Mark as non-working day(s) checkbox and save your changes.
Process Calendar Settings