Install the AI Coverage Analyzer Module for PostgreSQL

Prepare for installation

The AI Coverage Analyzer module ships as a separate add-on module supported on Connected Claims. After installation and setup, this module allows claims examiners and adjusters to use an AI-powered tool to assess policy coverage for new claims.

This guide outlines the steps for downloading and installing the AI Coverage Analyzer add-on module before incorporating it with your Connected Claims Base application.

Before starting the installation process, review the System Prerequisites to make sure all minimum requirements are met.

System prerequisites

This section details the minimum requirements your system must meet to run the AI Coverage Analyzer add-on module.

• Appian version 26.6 or greater.
• An Appian Cloud environment with the advanced or premium platform tiers.
• A supported version of PostgreSQL as a business data source.
  • Note: The PostgreSQL database name must be jdbc/CCM
• A supported web browser.
• Imported Connected Claims Base application version 2.0 or higher, which includes the following application containers:
  • Connected Claims Management Base (CCM)
  • CCM Studio Generated Objects

Download the software package

Download the software package for the AI Coverage Analyzer add-on module, which contains the following files. You use these files when you install the module.

• PostgresConnectedClaimsManagementAddOnCoverageAnalyzerv1.0.0.sql
• PostgresConnectedClaimsManagementAddOnCoverageAnalyzerv1.0.0.zip

To download the software package:

1. In My Appian, go to the Support tab.
2. Select DOWNLOADS > SOLUTIONS.
3. In the grid, find and click Appian Connected Claims.
4. Under Downloads, click Appian Connected Claims and agree to the License Agreement.
5. Click Postgres CCM Add On: Coverage Analyzer AI v1.0.0 to download the ZIP file.
6. Unzip PostgresConnectedClaimsManagementAddOnCoverageAnalyzerv1.0.0.zip to access the installation files.

Import the application

Import the AI Coverage Analyzer module database script and application files into the target environment.

To import the database script:

1. Run the PostgresConnectedClaimsManagementAddOnCoverageAnalyzerv1.0.0.sql DDL script that you downloaded when you downloaded the software package in your PostgreSQL business database.

To import the application:

1. In the target environment, sign in as the deployment user.
2. Go to Appian Designer.
3. Click IMPORT.
4. Click UPLOAD and choose the application PostgresConnectedClaimsManagementAddOnCoverageAnalyzerv1.0.0.zip file that you downloaded when you downloaded the software package.
5. Click INSPECT to check for problems before you import.
6. Click IMPORT.

   Note:  The import can time out because of the file size. If the import times out, it continues in the background.

7. Review the import results to verify the application container was imported.

Set up the module after installation

After you install the AI Coverage Analyzer add-on module, follow the steps in Setting Up the AI Coverage Analyzer add-on module to start using this functionality with Connected Claims.

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