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Productivity Modules

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What are productivity modules?

Case Management Studio’s modular architecture allows you to extend the base application with additional features and functionality to meet your specific use case and business needs. These additional capabilities are integrated with the Case Management Studio base application via module extensions. Each module extends your application with features that allow your team to increase their efficiency and output.

For example, would you like to assign and route cases to designated teams based on specific conditions, or generate custom reports and dashboards using data from various sources? Our productivity modules provide these functionalities and more, giving you complete control over how you want to customize your Case Management Studio application.

Ready to begin? Unlock the full potential of Case Management Studio with these productivity module extensions and streamline your case management process.

Productivity modules

Increase your team's productivity and efficiency by incorporating one or more of these modules with the Case Management Studio Base application.

MODULE DESCRIPTION USER(S) GET STARTED
Case API Library Expose API endpoints so external systems can create, update, and retrieve case data in Case Management Studio.
  • Implementation Teams
  • Partners
  • Developers
 1. Install
2. Set Up
Case Creation via Email Create cases from emails ingested by the system from a shared email inbox.
  • Case Managers
  • Case Workers
 1. Install
2. Set Up
Demo Data Load sample data packs into the Case Management Studio Base application to support feature and functionality demonstrations.
  • Implementation Teams
  • Consultants
  • Partners
 1. Install
2. Set Up
Knowledge Base Create, manage, and share knowledge resources directly in Case Management Studio to provide your teams with the organizational knowledge they need to work cases more efficiently.
  • Case Managers
  • Case Workers
 1. Install
2. Set Up

Case Management Studio only comes out-of-the-box with the advanced and premium capability tiers.

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