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Connected Underwriting Life Add-On Modules Overview

This content applies solely to Connected Underwriting Life, which must be purchased separately from the Appian base platform. This content was written for Appian 23.4 and may not reflect the interfaces or functionality of other Appian versions.

Introduction

The Appian Connected Underwriting (CU) Life offers pre-built integrations to several add-on modules that allow you to extend the capabilities of your CU Life solution. Once incorporated with your CU Life solution, these integrations will allow you to automate case assignments to specific team members or groups, create, set up, and aggregate custom reports using different data sources, and evaluate and classify risk directly from the solution.

This guide provides a quick overview of all the benefits each add-on module delivers, and how they can help you streamline your underwriting process.

Auto-Assignment

Want to provide your teams with greater flexibility to manage assignments and ensure they have visibility into the right cases? Or ensure your managers can effectively balance workload distribution across their entire team? Integrating the Auto-Assignment Add-On module with your CU Life solution lets you streamline your underwriting process by automating case assignments to groups or team members based on pre-defined case conditions.

For example, suppose you have a Large Case team working on cases with values exceeding $100K. In that case, the Auto-Assignment integration allows you to configure a rule to automatically assign and route cases to this team when the case value exceeds this amount.

After installing and integrating the Auto-Assignment module into your CU Life solution, the application creates a user-configurable assignment wizard as part of the Admin Settings site. This will allow your administrators and managers to configure case rules that automatically assign and route cases to the appropriate underwriting team when they match specific case criteria.

See Integrating Auto-Assignment to incorporate the Auto-Assignment Add-On module with your CU Life solution.

End-User Reporting

The End-User Reporting Add-On Module (SEUR) is a standalone, customizable application built on the Appian low-code platform that allows underwriting managers to create, set up, and aggregate custom reports using different data sources.

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Once installed and incorporated with your Connected Underwriting Life solution, your underwriting managers can create a number of custom and on-demand reports leveraging the data from your data management systems and view them on customizable dashboards that you can stylize to fit your brand and business needs.

Self-Service reporting capabilities

The SEUR application gives your underwriting team greater control over the types of reports they want to see and reduces their reliance on your internal development team to create custom reports. With SEUR, users can create and configure tailored reports from data within the Connected Underwriting solution. This gives them quicker access to critical insights that can lead to faster decision-making, a more flexible and responsive workflow, and a more efficient underwriting process. In addition, since the custom reports live in the SEUR application, users can save them to a dashboard for frequent use or store them to generate on demand.

The site includes a guided workflow that provides users with a number of self-service capabilities, like selecting the data source and data limit, which determines the number of rows the report returns. The application also provides a range of report types, allowing users to choose how they want to visualize the data in grid format or various chart types.

Additionally, reports can be created with flexible filters, allowing for real-time, historical reporting and sharing with other users.

Customized dashboard views

Users can also create and customize multiple report dashboards to display reports in a specific order and layout. Easily add names, actions, and filters to your dashboards so users can take action on a report and filter the reports to show only the data they want to see. Dashboard visibility allows users to control who has access to view it.

Selectable layout styles and color schemes

The End-User Reporting module includes custom color schemes, giving users more control over the style and visual display of their reports and dashboard. Users can select from a set of modern and unified color scheme options and background colors to apply to all their reports and dashboard views.

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In addition, users can select the style and shape of the report cards displayed on the dashboard.

Schedule report notifications

Easily configure the schedule and frequency you want specific user groups or recipients to receive an email notification about a specific report or dashboard.

Magnum Pure Integration

The Magnum Pure integration is an influential automated underwriting solution powered by Swiss Re’s Life Guide. It helps underwriters better evaluate and classify risk, handle exceptions, and make critical case decisions, spending less time on procedural and administrative steps, transactions, and keystrokes.

With the Magnum Pure integration, a rules engine allows your underwriters to capture the information they need to process and assess the risk for a new life insurance application, simplifying and accelerating the process of capturing new business.

See Integrating Magnum Pure to incorporate the Magnum Pure Add-On module with your CU Life solution.

Scratchpad

The Scratchpad integration provides your underwriters with a digital note-taking tool that allows them to add contextual information directly to a case under review.

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Once the Scratchpad add-on module is integrated with your Connected Underwriting Life solution, your underwriters can do away with external note taking tools like sticky notes and notebooks for capturing and recording important case details. The Scratchpad integration allows them to capture additional case notes directly in the CU Life solution, and control whether or not they want to convert the text into a public or private note with relevant risk factor tags.

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Note:  The Scratchpad Add-on module integrates with Connected Underwriting Life Workbench version 1.1 and later.

Ready to extend your CU Solution?

You must deploy and set up these add-on modules to work with your CU Life solution.

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