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Connected Servicing Support and Release History

This content applies solely to Connected Servicing, which must be purchased separately from the Appian base platform.

Solution Support

Appian provides product and documentation for 12 months from the general availability (GA) release date of a solution release. After 12 months, the solution product documentation is deprecated and archived.

In addition to the Connected Servicing release notes and product documentation, Appian's Solutions Support team provides a number of services to ensure the success of your Connected Servicing solution. See the Appian Solutions and Documentation Support Guide for more information.

Release History

The Release History table provides information about each Connected Servicing version, including release dates, supported Appian platform versions, support expiration dates, and documentation availability.

Solution Version Release Date Supported Appian Platform Support Expiration Date Download PDF
23.3.2.6 27 Oct 23 23.3 + 26 Oct 24 -
23.2.2.5 11 Aug 23 23.2 + 10 Aug 24 -
23.1.2.4 19 May 23 23.1 + 18 May 24 -
22.4.2.3 3 Feb 23 22.4 + 3 Feb 24 -
22.4.2.2 11 Nov 22 22.4 + 11 Nov 23 CS v22.4.2.2 Docs
22.2.2.1 29 Jul 22 22.2 + 29 Jul 23 CS v22.2.2.1 Docs
22.1.2.0 13 May 22 22.1 + 13 May 23 CS v22.1.2.0 Docs
21.3.1.2 23 Nov 21 21.4 + 23 Nov 22 CS v21.3.1.2 Docs
21.2.1.1 6 Aug 21 21.2 + 6 Aug 22 CS v21.2.1.1 Docs
1 21 May 21 21.1 + 21 May 22 CS v1 Docs

You can view the documentation for an unsupported version of Connected Servicing by clicking the document link associated with the solution version you want to download from the Download PDF column. After the download, you can open the ZIP file to view the PDF.

To learn more about a supported solution version, start with the Connected Servicing Overview.

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