| This content applies solely to Connected Servicing, which must be purchased separately from the Appian base platform. |
Appian provides product and documentation for 12 months from the general availability (GA) release date of a solution release. After 12 months, the solution product documentation is deprecated and archived.
In addition to the Connected Servicing release notes and product documentation, Appian's Solutions Support team provides a number of services to ensure the success of your Connected Servicing solution. See the Appian Solutions and Documentation Support Guide for more information.
The Release History table provides information about each Connected Servicing version, including release dates, supported Appian platform versions, support expiration dates, and documentation availability.
| Solution Version | Release Date | Supported Appian Platform | Support Expiration Date | Download PDF |
|---|---|---|---|---|
| 23.3.2.6 | 27 Oct 23 | 23.3 + | 26 Oct 24 | - |
| 23.2.2.5 | 11 Aug 23 | 23.2 + | 10 Aug 24 | - |
| 23.1.2.4 | 19 May 23 | 23.1 + | 18 May 24 | - |
| 22.4.2.3 | 3 Feb 23 | 22.4 + | 3 Feb 24 | - |
| 22.4.2.2 | 11 Nov 22 | 22.4 + | 11 Nov 23 | CS v22.4.2.2 Docs |
| 22.2.2.1 | 29 Jul 22 | 22.2 + | 29 Jul 23 | CS v22.2.2.1 Docs |
| 22.1.2.0 | 13 May 22 | 22.1 + | 13 May 23 | CS v22.1.2.0 Docs |
| 21.3.1.2 | 23 Nov 21 | 21.4 + | 23 Nov 22 | CS v21.3.1.2 Docs |
| 21.2.1.1 | 6 Aug 21 | 21.2 + | 6 Aug 22 | CS v21.2.1.1 Docs |
| 1 | 21 May 21 | 21.1 + | 21 May 22 | CS v1 Docs |
You can view the documentation for an unsupported version of Connected Servicing by clicking the document link associated with the solution version you want to download from the Download PDF column. After the download, you can open the ZIP file to view the PDF.
To learn more about a supported solution version, start with the Connected Servicing Overview.
Connected Servicing Support and Release History
