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Enabling Offline Actions and Tasks

The capabilities described on this page are included in Appian's advanced and premium capability tiers. Usage limits may apply.

Introduction

Before you can use actions and tasks offline, you first need to set them up.

There are four main steps to enabling offline actions and tasks:

This document provides instructions for how to enable offline actions and tasks.

Enable offline mobile in the Admin Console

Before you can configure offline actions and tasks, you first need to enable offline mobile for the environment. This is a setting in the Admin Console.

To enable offline mobile in the Admin Console:

  1. In the Admin Console, under SYSTEM properties, go to Mobile.
  2. Select Enable Offline Mobile and click SAVE CHANGES.
screenshot of the mobile tab in the Admin Console

Enable offline mobile in the interface object

In order for an action or task to work offline, you need to enable offline mobile in the interface that you are going to use for the action or task.

To enable offline mobile in the interface object:

  1. Open your interface.
  2. Click the settings icon > Properties.
  3. Select Make Available Offline and click OK.

screenshot of the interface properties dialog with the "Make Available Offline" checkbox selected

An offline icon displays in the header for offline-enabled interface objects.

screenshot of interface designer showing the offline enabled icon

For an offline action, use the interface as a start form in a process model

Before you can use the action as a site page, you need to set up a process model to use the offline-enabled interface as a start form.

Note:  For tasks, you don't need to do anything special when you create your process model. Just make sure the User Input Task node uses an interface that is offline-enabled.

To use the offline-enabled interface as a start form:

  1. Create a process model with a start form.
  2. Use the offline-enabled interface for the start form.
screenshot showing selecting an offline form as a start form in a process model

Configure the site object

The final step to enabling offline actions and tasks is to configure the site object to:

Note:  The process task link component isn't supported in offline mobile. If you link to an offline task using a process task link, it will be treated as an online task. Users won't be able to access the task when they are offline.

To configure the site object:

  1. Open the site object.
  2. If you are using offline tasks, under Show Task List, enable the task list.
  3. If you are using offline actions, in the Pages section, add a page to use for the action.
    • For Type, select Action.
    • For Content, select the process model that uses the offline-enabled interface as a start form.
    screenshot showing selecting an offline form as a site page

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