Once you've downloaded the Appian Mobile application, you need to provide the URL of your Appian server with your login credentials on the Accounts page to connect to your company's server. By connecting to your company's Appian server, you can retrieve and send information between your mobile device and the server.
The Appian Mobile application allows you to maintain multiple accounts connected to multiple servers.
Instructions for setting up your initial account, adding additional accounts, and maintaining existing accounts appear below for iOS, Android, and Android users.
Note: Setup instructions vary slightly for customized Appian Mobile applications with the Device Sharing and Hardcoded Server URL features enabled. Applications with these features will not prompt users for their Server Address.
To create a new account:
www.example.com
.
www.example.com/suite/tempo/
.While Appian recommends always connecting via HTTPS
, it is still possible to connect via HTTP
within the app. On the Server screen (step 3 above), simply type in your server address with no protocol. The app will connect appropriately if the server supports HTTP
only.
If the given server supports connection via both HTTPS
and HTTP
, connection will default to HTTPS
.
Note: Connecting via HTTP
may take up to three minutes to complete.
To add an additional account:
To edit an account:
To switch accounts:
When using an https://
connection, your mobile device checks with an authority to verify that your site is representing itself properly. If your site hasn't renewed its credentials in a timely manner, your site's certificate may fail this test. A failure of this test may indicate a security issue.
Note: Setup instructions vary slightly for customized Appian Mobile applications with the Device Sharing and Hardcoded Server URL features enabled. Applications with these features will not prompt users for their Server Address.
To create a new account:
www.example.com
.
www.example.com/suite/tempo/
.While Appian recommends always connecting via HTTPS
, it is still possible to connect via HTTP
within the app. On the Server screen (step 3 above), simply type in your server address with no protocol. The app will connect appropriately if the server supports HTTP
only.
If the given server supports connection via both HTTPS
and HTTP
, connection will default to HTTPS
.
Note: Connecting via HTTP
may take up to three minutes to complete.
To edit an account:
To switch accounts:
When using an https://
connection, your mobile device checks with an authority to verify that your site is representing itself properly. If your site hasn't renewed its credentials in a timely manner, your site's certificate may fail this test. A failure of this test may also indicate a security issue.
The following error message is displayed if when an invalid certificate is presented.
1
Cannot create secure connection to server (SSL certificate is invalid). Please contact the system administrator.
Contact your System Administrator if you receive this error.
Creating and Managing Mobile Accounts