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Change User Type Smart Service


The Change User Type Smart Service allows you to select a user and change the user's type from a Basic User to a System Administrator or from a System Administrator back to a Basic User.

See also: Manage User Rights and Security

Permissions needed

The user running the smart service must be a System Administrator or an Administrator of the user account to be modified. Attempting to complete this task without the proper user rights generates an error message for the process administrator and pauses the process.


  • Category: Identity Management

  • Icon:

  • Assignment Options: Unattended or Assigned.

Configuration options

This section contains tab configuration details specific to this smart service. For more information about common configurations see the Process Node Properties page.

Data tab

Node inputs

The following node inputs need to be entered on the Data tab displays the node inputs and node outputs for the Smart Service. You can add additional inputs and outputs, if needed. The default inputs are:

Input Data Type Required Multiple
User User No No
User Type Integer Yes No

If the node is run without being assigned to a user (or a group) you must specify values for each of the Node Inputs listed in the table above.

You can either manually enter data into the text-field, or a value can be generated using the Expression Editor. For the User Type, select either Basic User or Administrator from the dropdown list. If creating an expression, use 0 for Basic User and 1 for Administrator.

When using the Expression Editor, you can reference and modify Process Variables, rules, constants, and other data. The expressions then populate your Node Input values.

If the node is assigned, the Node Input values are typed by your assigned user(s) into a form.


The Change User Type smart service is available as an expression function that can be executed inside a saveInto on a Interface Component or as part of a Web API.


a!updateUserType( user, newUserType, onSuccess, onError )


Keyword Type Description



The user whose type will be changed.



The new type for the user. Valid values include ADMINISTRATOR (default), BASIC.


Any Type

A list of saves or an HTTP response to execute after the smart service executes successfully. Created with a!save() or a!httpResponse().


Any Type

A list of saves or an HTTP response to execute when the smart service does not execute successfully. Created with a!save() or a!httpResponse().

Feature compatibility

The table below lists this smart service's compatibility with various features in Appian.
Feature Compatibility Note
Portals Partially compatible

Can be used with Appian Portals if it is connected using an integration and web API.

Offline Mobile Incompatible
Custom Record Field Expressions Incompatible
Process Reports Incompatible

You cannot use this function to configure a process report.

Process Events Incompatible

You cannot use this function to configure a process event node, such as a start event or timer event.

Open in Github Built: Thu, May 23, 2024 (08:46:51 PM)

Change User Type Smart Service