Life LOB Module Add-On Overview

What the Life LOB module does

Connected Claims ships with the LOB Life module, a pre-built, self-contained application that allows organizations to rapidly deploy a line of business-specific records to help facilitate the configuration of life insurance products in the Control Panel.

By incorporating this module with your Connected Claims Base application, teams can leverage additional records with line of business-specific information to augment their claim processing and management, making the process more efficient and streamlined.

This page provides a brief overview of the features and benefits of the LOB Life module and how it can help streamline your claims management workflow.

Predefined claim types

This module delivers a standard claim type for life insurance line of businesses, along with preconfigured data fields and intake forms to help business users with a starting point for their Control Panel configurations. These predefined elements help ensure consistency and accuracy in capturing initial claim information.

Predefined records

This module provides supplemental records to capture additional claim details, such as beneficiary information, policy details, and death certificate data. These records enrich the claim data, allowing for a more comprehensive understanding and efficient processing of each claim.

Use case: processing a life insurance claim

Consider a scenario where a policy beneficiary files a life insurance claim is filed due to the death of a policyholder. Without the Life LOB module, the claims adjuster would need to manually create fields and forms to gather crucial information, such as beneficiary details, policy coverage, and documentation of the death. This manual process is time-consuming and can lead to errors.

With the Life LOB module, the claims adjuster can efficiently capture essential details using preconfigured fields and records, including:

• Beneficiary Information: Name, address, contact details, and relationship to the deceased.
• Policy Details: Policy number, coverage amount, effective date, and any endorsements.
• Death Certificate: Date and cause of death, issuing authority, and certificate number.
• Claim Submission Documents: Any supporting documentation provided by the beneficiary, such as medical records or police reports.

This structured approach ensures that all necessary information is collected accurately and consistently, significantly reducing processing time and potential errors.

Module benefits

Integrating the Life LOB module with Connected Claims offers the following advantages:

• Faster Deployment: The pre-built module accelerates the setup of life insurance claim processing capabilities, reducing time-to-value.
• Enhanced Data Capture: Capture specific details about beneficiaries, policies, and death circumstances with structured records, ensuring comprehensive information gathering.
• Improved Accuracy: Structured data entry minimizes errors and inconsistencies, leading to more accurate life insurance claim assessments.
• Streamlined Workflow: Automate data capture and processing, reducing manual effort and speeding up claim resolution.
• Customization: Easily customize the preconfigured records and fields to fit specific business needs and unique life insurance policy types.
• Better Decision-Making: Access detailed and organized data, enabling informed decisions during claim processing, such as verifying eligibility and calculating payouts.
• Increased Efficiency: Reduce manual tasks and improve processing times, increasing overall operational efficiency.
• Base Application Integration: Seamlessly integrate with the Connected Claims Base application, ensuring a unified and cohesive platform.
• Ready-to-Use Templates: Utilize pre-defined claim types and records as a foundation, then tailor them to unique requirements, saving significant setup time.

Install the Life LOB module

See Installing LOB Life Module to incorporate this module with Connected Claims. LOB Life module

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