Install the Surveys and Questions Module - MariaDB

Install the Surveys and Questions module for MariaDB

The Surveys and Questions add-on module ships as a separate application supported with Connected Claims. Once installation and setup are complete, this add-on module enables admin users to create reusable questions, organize them into surveys, and assign those surveys as tasks within the claims workflows.

This guide outlines the steps for downloading and installing the Surveys and Questions add-on module for MariaDB before incorporating it with your Appian Connected Claims Base application. The steps include:

1. Downloading the software package.
2. Creating database objects.
3. Importing the application.

Before starting the installation process, review the System Prerequisites to make sure all minimum requirements are met.

System prerequisites

Before installing the Surveys and Questions module, ensure your environment meets the following requirements:

This section details the minimum requirements your system must meet to run the Surveys and Questions add-on module.

• Appian version 25.4 or greater.
• An Appian Cloud environment with the advanced or premium platform tiers.
• A supported version of MariaDB as a business data source.
• A supported web browser.
• Imported Connected Claims Base Application version 1.2 or higher, which includes the following application containers:
  • Connected Claims Management Base (CCM)
  • CCM Studio Generated Objects

Step 1: Downloading the software package

This step involves obtaining the necessary installation files from the Appian Community site to prepare for the module installation.

The first step in installing the Surveys and Questions add-on module is to download the software package that contains the following files, which you will use in the remaining set-up steps.

• 01.ConnectedClaimsManagementAddOnSurveyTaskFrameworkv1.0.0.sql
• ConnectedClaimsManagementAddOnSurveyTaskFrameworkv1.0.0.zip

To download the software package:

1. In My Appian, navigate to the Support tab.
2. Select DOWNLOADS > SOLUTIONS.
3. In the grid, find and click Connected Claims.
4. Under Downloads, click Survey and Question and agree to the License Agreement.
5. Click Survey and Question to download the ZIP file.
6. Unzip ConnectedClaimsManagementAddOnSurveyTaskFrameworkv1.0.0.zip to access the installation files.

Step 2: Creating database objects

This step creates the necessary database structure to support survey and question functionality within Connected Claims.

To create the structure for the database tables, views, and other objects that are a part of the Surveys and Questions add-on module, you need to import the 01.ConnectedClaimsManagementAddOnSurveyTaskFrameworkv1.0.0.sql DDL script downloaded in Step 1.

To import the database script:

1. In the target environment, log in as the deployment user.
2. Navigate to the Cloud Database.
3. Click on the Appian database schema or the same database schema which holds the tables related to the Connected Claims Management Base application.
4. Click Import in the top menu.
5. Click Choose File and upload the database script for the application.
6. Click the Import button at the bottom of the screen.

Step 3: Importing the application

This final step imports the Surveys and Questions module into your Appian environment, making the survey functionality available for use with Connected Claims.

Next, you need to import the application into the target environment.

To import the application:

1. In the target environment, log in as the deployment user.
2. Navigate to the Appian Designer.
3. Click IMPORT.
4. Click UPLOAD and choose the application ConnectedClaimsManagementAddOnSurveyTaskFrameworkv1.0.0.zip file that was downloaded in Step 1.
5. Click INSPECT to ensure that there will be no complications on import.
6. Click IMPORT.
7. Review the import results to verify the following CCM Add-On: Surveys and Questions application container was imported.

Next steps

Now that you have installed the Surveys and Questions add-on module, follow these setup steps to start using this functionality with Connected Claims.

Feedback