Appian Adapter for Swift Home Page

The Appian adapter for Swift home page is the landing page for the adapter. It provides an operational reporting dashboard that gives Message Managers at-a-glance visibility into Swift message processing volumes, processing status, and system health across all channels. Use the home page to monitor inbound and outbound traffic, compare message type volumes, and investigate processing failures.

Prerequisites

Before using the home page, confirm the following:

• The Appian adapter for Swift is installed and set up.
• Your user account is assigned to the SMM Users group.
• At least one inbound or outbound message or Swift Case Management request has been processed by the adapter. The dashboard displays data only after the adapter processes messages.

To access the home page, go to the Appian Adapter for Swift site and select OVERVIEW.

Filter the dashboard by date range

The Overview page dashboard displays data for a selected time period. Use the SHOWING dropdown at the top of the page to filter every metric, visualization, and table on the dashboard by date range.

The SHOWING dropdown provides the following date ranges:

• LAST HOUR: Messages processed in the previous hour.
• LAST 24H: Messages processed in the previous 24 hours.
• LAST 7 DAYS: Messages processed in the previous 7 days.
• LAST 30 DAYS: Messages processed in the previous 30 days.
• ALL TIME: Every message the adapter has processed.
• CUSTOM RANGE: A date range that you specify.

Changing the date range updates the message volume cards, visualizations, and failure analysis together, so every part of the dashboard reflects the same time period.

Message volume

The Message Volume section displays four summary cards with the total message counts for the selected date range.

Card	Description
TOTAL MESSAGES	The total number of messages processed across all channels for the selected date range.
INBOUND TOTAL	The number of inbound messages processed for the selected date range, with the MT and MX breakdown.
OUTBOUND TOTAL	The number of outbound messages processed for the selected date range, with the MT and MX breakdown.
FAILED MESSAGES	The number of failed messages for the selected date range, with the failure rate as a percentage.

Visualizations

The Visualizations section displays two charts that break down message processing for the selected date range.

Volume by message type

The Volume by Message Type chart is a bar chart that ranks message types by the number of messages processed, such as MT202, MT103, and camt.110. Use the radio buttons to control how many message types the chart displays:

• Top 10: The ten highest-volume message types.
• Top 20: The twenty highest-volume message types.
• All: Every message type processed for the selected date range.

The Volume by Message Type chart helps you identify which message types drive the most traffic through the adapter.

Processing status breakdown

The Processing Status Breakdown chart is a donut chart that shows the proportion of messages in each processing outcome for the selected date range:

• Inbound Success: Inbound messages processed without errors.
• Inbound Failed: Inbound messages that failed processing.
• Outbound Success: Outbound messages processed without errors.
• Outbound Failed: Outbound messages that failed processing.

The Processing Status Breakdown chart helps you see the overall health of inbound and outbound processing at a glance.

Failure analysis

The Failure Analysis section helps you identify and investigate processing failures for the selected date range.

Failure overview

The Failure Overview chart is a donut chart that shows the proportion of successful messages compared to failed messages for the selected date range. The Failure Overview chart provides a quick visual indicator of overall processing reliability.

Failure details breakdown

The Failure Details Breakdown table lists processing failures grouped by channel, message type, and error category for the selected date range.

Column	Description
Channel	The processing direction of the failed message: Inbound or Outbound.
Message Type	The MT or MX message type that failed, such as MT103 or MX camt.110.001.01.
Error Category	The category of the error, such as Validation.
Count	The number of failures for that channel, message type, and error category combination.

The Failure Details Breakdown table helps you pinpoint which message types and error categories account for the most failures, so you can prioritize remediation.

Next steps

After reviewing the dashboard, explore related capabilities:

• View Swift Messages to search, filter, and drill into individual inbound and outbound message records and Swift Case Management requests.
• Test Messages in the Sandbox to validate message processing with sample data before sending live traffic.

Feedback