Install AI Claim Comment Summary Module - MariaDB

Install the AI Claim Comment Summary module for MariaDB

The AI Claim Comment Summaryadd-on module ships as a separate application supported with Connected Claims. Once installation and setup are complete, this module allows your case workers to analyze and process case comments then generate a single summary of all the comments for the case utilizing private AI.

This guide outlines the steps for downloading and installing the AI Claim Comment Summary add-on module for MariaDB before incorporating it with your Appian Connected Claims Base application. The steps include:

• Downloading the software package.
• Importing the application.

Before starting the installation process, review the System Prerequisites to make sure all minimum requirements are met.

System prerequisites

• Appian platform running version 25.1 or greater.
• An Appian Cloud environment with the advanced or premium platform tiers.
• A supported version of MariaDB as a business data source.
  • Note: Instructions below are for MariaDB databases. For use with other databases, the SQL script.
• A supported web browser.
• Imported Connected Claims Management Base Application application version 1.0 and higher, which includes the following application containers:
  • Connected Claims Management Base (CCM)
  • CCM Studio Generated Objects

Step 1: Downloading the software package

The first step in installing the AI Claim Comment Summary add -on module is to download the software package that contains the following files, which you will use in the remaining setup steps.

• 01.ConnectedClaimsManagementAddOnCommentsSummaryAiv1.0.0.sql
• ConnectedClaimsManagementAddOnCommentsSummaryAiv1.0.0.zip

To download the software package:

1. In My Appian, navigate to the Support tab.
2. Select DOWNLOADS > SOLUTIONS.
3. Search for and open Appian Connected Claims.
4. Under Downloads, click Appian Connected Claims and agree to the License Agreement.
5. Click CCM Add On: Comments Summary AI v1.0.0 to download the ConnectedClaimsManagementAddOnCommentsSummaryAiv1.0.0.zip file.
6. Unzip ConnectedClaimsManagementAddOnCommentsSummaryAiv1.0.0.zip to access the installation files.

Step 2: Importing the application

to create the structure for the database tables, views, and other objects that are a part of the AI Claim Comment Summary add-on module in your MariaDB business database. Then import the application files into the target environment.

To import the database script:

1. In the target environment, log in as the deployment user
2. Navigate to the Cloud Database.
3. Click on the Appian database schema or, otherwise, the same database schema which holds the tables related to the Connected Claims Base application.
4. Click Import in the top menu.
5. Click Choose File and upload the 01.ConnectedClaimsManagementAddOnCommentsSummaryAiv1.0.0.sql DDL script for the application.
6. Click the Import button at the bottom of the screen.

To import the application files:

1. In the target environment, log in as the deployment user.
2. Navigate to the Appian Designer.
3. Click IMPORT, then UPLOAD to choose the application zip file.
4. Click INSPECT to ensure that there will be no complications on import.
5. Click IMPORT.

   Note:  The import may time out due to file size, but it will continue in the background.

6. Review the import results and verify the CCM Add On: Comments Summary AI (CCM_CSAI) application container was imported.

Next steps

Now that you have installed the AI Claim Comment Summary add-on module, follow the steps in Setting Up AI Claim Comment Summary to start using this functionality with Connected Claims.

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