AI Services

Purpose

The AI Services page in the Admin Console gives you more control over which generative AI models are used in your Appian applications. As AI providers release new and more powerful models, this screen allows you to adopt them in a secure and controlled way.

Access

To access the AI Services page, go to the Admin Console. Then, in the left navigation menu, under Integration, click AI Services.

Settings

The AI Services screen gives you more control over which generative AI models are used in your Appian applications. As AI providers release new and more powerful models, this screen allows you to adopt them in a secure and controlled way.

These settings directly impact Appian AI capabilities that leverage large language models. To use newer models, you must first enable them here. This is a critical step for migrating any existing capabilities that use legacy models, like Sonnet 3.5, which will be deprecated.

The AI Services screen contains the following tabs:

• Appian
• Google Cloud and Microsoft Azure: Appian features that previously relied on Google Cloud and Azure for generative AI have been deprecated and no longer require configuration in these tabs. As of the Appian 24.4 release, generating an interface from a PDF is now powered by Appian's private AI. This enhancement eliminated the need for an external Azure OpenAI license.

Select AI models and inference profiles

System administrators can select models and inference profiles on the Appian tab.

• For sites in a US region, a US inference profile is enabled by default.
• For FedRAMP sites, AI models are automatically configured based on service agreements with Appian. You cannot select a model in these environments.

To configure a model and profile:

1. In the Admin Console, navigate to the AI Services page.
2. On the Appian tab, on the card for the model you want, use the Selected Profile dropdown to choose a profile.

   Note:  Selecting an inference profile outside your site's primary region may introduce data latency.

3. Click SAVE CHANGES.

For more information about choosing generative AI models for your AI capabilities, see the AI Services page.

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