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System Requirements

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Overview

This page details the minimum requirements your system must meet to run Appian.

You can also find additional system requirement information for specific capabilities:

Java

The Appian installation includes OpenJDK 17. The bundled JDK should only be used with Appian, not with other programs that run on the same server.

Caution:  Only the JDK bundled with Appian can be used with Appian. Other third-party JDKs are not supported.

Transport Layer Security

Inbound to Appian Cloud

Transport Layer Security (TLS) is required for all external sources connecting to an Appian Cloud environment, such as user requests and external systems interacting with Appian web APIs. See TLS Policies for Inbound Web Access for more information about the TLS policies Appian Cloud supports for inbound web access.

Inbound to self-managed Appian installation

For self-managed installations, you are responsible for setting up your own TLS configuration.

Outbound from Appian

Appian supports TLS 1.3 when connecting from Appian to an external system, such as a database or an integration.

If you must connect to systems using TLS 1.2 or lower, follow the steps in the Post-Install Configuration page.

Hardware requirements

Appian Cloud environments

The tables below describe the physical system requirements for Appian Cloud.

Development sites (sites where applications are built) and production sites (sites where the applications run) have different load profiles, scaling characteristics, and performance demands and so are broken out separately.

Development sites

Usage Pattern RAM (GB) Storage (GB) CPU Cores
Infrequent Use, Few Applications 15 30 2
Frequent Use or Many Applications 30 100 4

Production sites

Usage Pattern Concurrent Users RAM (GB) Storage (GB) CPU Cores
Single application < 100 30 100 4
Departmental adoption 100 - 1,000 60 500 8
Enterprise adoption > 1,000 240 1,000 32

Additionally, customers on advanced and premium tiers require at least 128 GB of RAM to support the 20 million row limit. In multi-node sites, the application server must meet this 128 GB minimum.

Self-managed environments

See Resource Requests and Limits.

Sizing considerations

The sizing guidelines in the tables above are a rough approximation for hardware requirements. They should be treated only as a starting point.

Actual sizing also depends on the following:

Use the Sizing Script with sample data during development and real data before production deployment to get more accurate requirements.

Additionally, customers on advanced and premium tiers require at least 128 GB of RAM to support the 20+ million row limits. In multi-node sites, the application server must meet this 128 GB minimum.

Cloud infrastructure as a service

See Prerequisite Install Steps.

Databases

The following relational database management systems (RDBMS) are supported as the Appian data source and as business data sources. The RDBMS can be hosted on any cloud service providers, such as AWS or Azure, as long as it is one of the types and versions listed below and the network latency falls within the recommended guidelines.

RDBMS End-of-Support Date
MySQL 8.0 with InnoDB engine 01-Apr-2026
MariaDB Server 10.11 16-Feb-2028
MariaDB Server 10.6 31-Jul-2026
Oracle 23ai 31-Dec-2031
Oracle 19c 31-Dec-2029
Microsoft SQL Server 2022 11-Jan-2033
Microsoft SQL Server 2019 08-Jan-2030
Microsoft SQL Server 2017 12-Oct-2027
Microsoft SQL Server 2016 14-Jul-2026
PostgreSQL 16 09-Nov-2028
PostgreSQL 15 11-Nov-2027
PostgreSQL 14 12-Nov-2026
PostgreSQL 13 13-Nov-2025
Aurora MySQL 3 30-Apr-2027
Aurora PostgreSQL 15 (starting at 15.2.0) 29-Feb-2028
Aurora PostgreSQL 14 (starting at 14.3.0) 28-Feb-2027
Aurora PostgreSQL 13 (starting at 13.3.0) 28-Feb-2026
IBM DB2 UDB v12.1 for Linux, UNIX, and Windows TBD
IBM DB2 UDB v11.5 for Linux, UNIX, and Windows 30-Sep-2025
IBM DB2 UDB v11.1 for Linux, UNIX, and Windows 30-Apr-2025

Database drivers

RDBMS Driver
MySQL Connector/J 8.4
MariaDB MariaDB Connector/J 3.5 Series
Oracle Oracle 23ai JDBC Driver Certified with JDK17
Microsoft SQL Server Microsoft JDBC SQL Server Driver 12.x
PostgreSQL PostgreSQL JDBC 42.7.x Driver
Aurora MySQL AWS JDBC Driver for MySQL 1.1.x
Aurora PostgreSQL PostgreSQL JDBC 42.7.x Driver
IBM DB2 UDB IBM DB2 JDBC Driver version 4.31.10

In addition to these supported databases, other JDBC-compliant databases can be queried using a connected system plug-in.

Appian recommends a round-trip time for TCP communications with the database of less than 10 milliseconds with an upper bound of 25 milliseconds for acceptable performance. Network latency outside of these bounds will result in degraded system performance.

Note:  If you are connecting to an Amazon Aurora data source through the Admin Console, for Type, select the type of database that best matches your Aurora version. For example, if you are using Aurora PostgreSQL, simply choose PostgreSQL. However, if you are using Aurora MySQL, then you should select the specific option for Aurora MySQL. The non-Aurora MySQL data source option is not advised as it utilizes a different JDBC driver than AWS recommends.

Web browsers

For Appian Sites, mobile users should use the Appian Mobile app. For Appian Portals, mobile users should use a mobile browser. See Mobile devices for more information.

Web browsers must allow cookies. If a user's browser is not configured to allow cookies, then Appian displays an alert stating that cookies must be enabled in order to log in. Appian uses browser cookies to maintain user sessions, to enable protections against threats such as cross-site request forgeries (CSRF), and, if configured, remember certain user choices between sessions. The cookies contain anonymized tokens and unique identifiers. No personally identifiable information (PII) is ever stored by Appian in a browser cookie.

Web browsers for Appian Cloud users should be configured to allow TLS version 1.2.

Supported browsers

Appian supports the most recent stable version of the following desktop browsers:

Browser Comments
Microsoft Edge Supported on Windows and MacOS operating systems.
Mozilla Firefox Mozilla Firefox updates automatically.
Google Chrome Google Chrome updates automatically.
Apple Safari Safari is only supported on Mac operating systems.

Note:  Appian does not support browsers that are no longer supported by their vendor. Use the latest supported browser version and always apply all available security updates.

Appian feature support by browser

The table below lists browser compatibility by feature. Certain features in Appian, such as the Process Modeler, have their own browser configuration requirements.

Feature Edge Mozilla Firefox Google Chrome Apple Safari
Tempo Yes Yes Yes Yes
Sites Yes Yes Yes Yes
Portals Yes Yes Yes Yes
Embedded Interfaces Yes Yes Yes Yes
Appian Designer Yes Yes Yes Yes
Admin Console Yes Yes Yes Yes
Process Modeler Yes Yes Yes Yes
Web Content Component Yes Yes Yes No
RPA Console Yes Yes Yes Yes
Process Mining Yes Yes Yes No
Portal Pages (deprecated) Yes (in IE mode)1 Yes (runtime only) No No

1Legacy portal pages (deprecated) is the only product area supported in IE Mode. All other product areas must be used with a modern browser and are not guaranteed to work when using IE Mode.

Mobile devices

All supported versions of the Appian Mobile app are listed in Mobile Support.

The latest version of the Appian Mobile app is always backward-compatible with previous supported Appian versions, so we encourage you to upgrade to take advantage of new features and enhancements.

Mobile operating system support policy

It is important that you use an OS version supported by Google and Apple to ensure that you have the latest security updates to protect your enterprise data. For more information, refer to the security bulletins published and maintained by Google and Apple.

iOS

The Appian Mobile iOS app is generally supported on the latest version of iOS and one prior major version. As of today, we support iOS 18 and iOS 17.

Android

The Appian Mobile Android app is generally supported on the latest version of Android OS and three prior major versions. As of today, we support Android 16, Android 15, Android 14, and Android 13.

Note:  We do our best to maintain support for older Android OS versions. So you should still be able to use the Appian Mobile app on older OS versions. However, we do not commit to addressing issues specific to an unsupported version.

Accessing portals on mobile devices

Portals can't be accessed from the Appian Mobile app. Instead, use a mobile browser on the latest versions of iOS or Android to access portals. You can also configure a portal as a progressive web app (PWA), which allows you to configure a customized experience when users install the portal on their device.

File systems

Network File System (NFS) protocol is supported.

Server Message Block (SMB) protocol is unsupported.

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