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Configuring the Claim Journey Process Model

This content applies solely to Connected Claims, which must be purchased separately from the Appian base platform. This content was written for Appian 21.4 and may not reflect the interfaces or functionality of other Appian versions.

Introduction

Connected Claims allows you to configure a process model that you can immediately start leveraging in your customer journey.

To configure a process module:

  1. In the PROCESS MODEL DETAILS section, enter the following required information for your process model:
    • Display Name: A unique name for the process model.
    • Model UUID: A universally unique identifier (ID) associated with the process model.
    • Run as Automated?: Select Yes if you want the process model to run as an automated process and No if you want to manually run the process model.
    • Model ID: Returns the process model object.
  2. Click VALIDATE PROCESS MODEL to identify and fill in any missing information needed to configure the process model.
  3. Click SUBMIT.

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