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Solutions Hub Installation Guide

Introduction

The Solutions Hub comes pre-installed on your environments with any new solution offering or upgrade of an existing solution via Appian Cloud.

This page provides instructions for installing the Solutions Hub. Manual install is necessary if you:

  • Are an on-premise customer.
  • Want to receive the latest version and features of the Solutions Hub, but you haven't recently upgraded, or do not plan on upgrading, your Appian solution.
  • Want to install the Solutions Hub on another environment outside of your Cloud-provisioned environments.

Technical support

Please call the dedicated solution help line for your region if at any point you need assistance or have questions:

  • US: +1 (703) 420-1311
  • AUS: +61 2850 34152
  • UK: +44 20 3929 3748

All Appian Solution customers can also email Appian Support at support@appian.com or log in to Appian Community and open a support case to request assistance. Information on Solutions Support Services can be found here.

System requirements

Step 1: Download software package

To download the software package (as an existing Customer or Partner):

  1. Go to the SUPPORT tab on My Appian.
  2. Click DOWNLOADS.
  3. Click SOLUTIONS.
  4. Find and open "Solutions Hub v22.2.1.2.X", where "X" refers to the latest hotfix increment on this version's branch. Be sure to stay up to date on the latest hotfix increment by regularly visiting this page.
  5. In Downloads, click the Solutions Hub installer link.
  6. Click PROCEED to agree to the license agreement.
  7. Click Solutions Hub v22.2.1.2.X to download the ZIP file.
  8. Unzip SolutionsHubv1.2.X.zip to access the software installation files.

Locate the following installation files, some of which will be used in later steps.

  • appian-solutions-1.27.X.jar
  • SolutionsHubv1.2.X.zip
  • SolutionsHubv1.2.X-AdminConsole.zip

Step 2: Deploy Plug-ins

The Solutions Hub relies on the latest version of the Appian Solutions Plug-in to be deployed in the target environment before the application can be imported. This plug-in is also a prerequisite for most Appian solutions, so it may already be installed on the target environment.

Appian Cloud Environments

To deploy the plug-in for an Appian Cloud environment:

  1. In the target environment, log in as the deployment user.
  2. Navigate to the Admin Console.
  3. On the left side of the console, click Plug-ins.
  4. Click ADD PLUG-INS.
  5. Search for the plug-in by name. For example, Appian Solutions Plug-in. /search plugin
  6. Click on the plug-in name.
  7. Click DEPLOY. /WSCP installation personalization utilities

Self-Managed Environments

To deploy the plug-in for a self-managed environment:

  1. Retrieve the latest version of the Appian Solutions Plug-in from the AppMarket. Alternatively, you can also use the appian-solutions-1.27.X.jar file downloaded in Step 1.
  2. Follow the Deploying Plug-ins instructions to deploy the plug-in file.

Step 3: Import the application

Import the application into your target environment.

  1. In the target environment, log in as the deployment user.
  2. Navigate to the Appian Designer.
  3. Click IMPORT.
  4. Click UPLOAD and choose the SolutionsHubv1.2.X.zip file that was downloaded in Step 1.
  5. Click IMPORT PACKAGE.

Step 4: Set User Start Pages

By default, the start pages contained in the SolutionsHubv1.2.X-AdminConsole.zip file set the Solutions Hub site as the landing page and user start page for all Designers and System Administrators.

If you already have user start pages configured, we recommend skipping this step. If you have not already configured your user start pages, we recommend importing this file.

Follow the Importing Admin Console Settings instructions to import this file.

Next steps

After you finish installing the application, see the User Guide to learn how to use the Solutions Hub.

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