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CW Procurement AI Copilot Module Overview

This content applies solely to Contract Writing, which must be purchased separately from the Appian base platform. This content was written for Appian 24.2 and may not reflect the interfaces or functionality of other Appian versions.

Introduction

Appian offers pre-built integrations that allow you to extend your Contract Writing (CW) solution's capabilities by incorporating feature-rich modules. The first of these integrations supported by the CW solution is the Procurement AI Copilot.

This guide provides a quick overview of all the benefits of the Procurement AI Copilot and how it can help you streamline your contract writing process.

Procurement AI Copilot

The Procurement AI Copilot is a dynamic, AI-driven module integrated with Appian's Contract Writing solutions. It's designed to act as a knowledge assistant, streamlining the procurement process for government agencies.

The Procurement AI Copilot assists users in navigating the complexities of government contracting. It offers quick access to institutional knowledge, simplifies compliance with evolving regulations, and enhances decision-making efficiency.

By integrating AI-powered chat interfaces and document management systems, the Procurement AI Copilot reduces the manual effort in information retrieval and compliance checks. This simplification leads to faster, more informed contract writing and management.

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Chatbot Interface

Users engage with the chatbot through a conversational interface, asking questions and receiving AI-driven, contextually relevant responses.

The chatbot delivers insights specifically tailored to the agency's unique operational needs, drawing directly from the documents uploaded by the agency itself. This ensures that the information provided is not only accurate but also highly relevant to the agency’s specific procurement regulations, contract requirements, and compliance guidelines. By focusing on agency-specific documentation, the chatbot effectively narrows down the scope of responses, avoiding the generic and broad answers often associated with traditional AI chat, helping to streamline decision-making in contract management.

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Dashboard Analytics

The dashboard showcases key performance indicators (KPIs) such as query resolution rates, frequently asked questions, and chat utilization metrics. Additionally, it features the ability to view, search, and filter through the list of previously asked questions.

This functionality aids in quickly identifying common queries and knowledge gaps, guiding the focus toward areas needing training or process improvement. The data presented enables a proactive approach in enhancing team knowledge and operational efficiency in contract management.

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Managing documents

The document upload process centralizes institutional knowledge, making it easily accessible. This centralization helps in maintaining an up-to-date, accurate repository of information crucial for efficient contracting.

It empowers contracting managers to effectively manage their organization’s knowledge base, ensuring that all team members have quick access to the most relevant and current information for their contracting needs.

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Settings

The settings page allows you to configure the three Procurement AI Copilot settings for the Contract Writing solution.

Procurement AI Copilot settings page

Extend CW now

Ready to extend your CW solution to include AI Copilot capabilities? Check out Installing the AI Copilot Integration.

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