Send Push Notification Smart Service

Overview

The Send Push Notification smart service is used to send notifications to one or more Appian Mobile application users. You can specify a title, a message, and a link to open when users tap on the notification.

Note: Mobile push notifications are only available on Appian Cloud and are encrypted end-to-end.

Properties

Category: Communication
Icon:
Assignment Options: Unattended

Configuration options

This section contains tab configuration details specific to this smart service. For more information about common configurations see the Process Node Properties page.

Node inputs

Name	Data Type	Description	Required	Multiple
Recipients	User Or Group	Recipients of the push notification. Even if users are included multiple times, they receive a single notification.	Yes	Yes
Title	Text	The title to display in the notification. The title text is truncated starting at 49 characters on some devices.	Yes	No
Body	Text	The message to display below the title. The body text is truncated starting at 140 characters on some devices.	No	No
Link	Link	The link to open when the user taps on the notification. Supported link types are a!newsEntryLink(), a!processTaskLink(), a!recordLink(), a!reportLink(), and a!userRecordLink().	Yes	No

Exceptions

An exception is thrown which pauses the process at this node if:

Invalid expression specified in the Recipients, Title, Body, or Link fields
Any of the required fields cannot be resolved (expression evaluates to null or empty)
An unsupported link type is specified

a!sendPushNotification()

Sends a push notification with the specified title, body, and link to one or more Appian Mobile application users. This function will only execute inside a saveInto.

Syntax

a!sendPushNotification( recipients, title, body, link, onSuccess, onError )

Parameters

Keyword	Type	Description
`recipients`	User or Group	List of users and/or groups who are the intended recipients of the push notification.
`title`	Text	The title to display in the notification.
`body`	Text	The message to display in the notification below the title.
`link`	Link	The link to open when the user taps on the notification. Supported link types include a!newsEntryLink(), a!processTaskLink(), a!recordLink(), a!reportLink(), and a!userRecordLink().
`onSuccess`	Any Type	A list of saves or an HTTP response to execute after the smart service executes successfully. Created with `a!save()` or `a!httpResponse()`.
`onError`	Any Type	A list of saves or an HTTP response to execute when the smart service does not execute successfully. Created with `a!save()` or `a!httpResponse()`.

Note: The maximum number of people that a push notification is sent to is defaulted to 100. You can adjust this from the maximum notification recipients setting.

Example

Copy and paste an example into an Appian Expression Editor to experiment with it.

Replace FIELD_WORKERS, Record Type, and Record Identifier for your application. User(s) in the FIELD_WORKERS group need to have the server account configured on the Appian Mobile iOS or Android app and be previously logged in to receive the push notification.

{
  a!buttonArrayLayout(
    buttons: {
      a!buttonWidget(
        label: "Send Push Notification",
        style: "NORMAL",
        saveInto: {          
          a!sendPushNotification(
            recipients: cons!FIELD_WORKERS,
            title: "New Inspection",
            body: "Perform Inspection for Mr. Ragnar Lothbrok",
            link: a!recordLink(
              recordType: 'recordType!{687c7860-2c7c-4e19-8d1f-c2104295cce4}Home Inspection',
              identifier: "1"
            )
          )
        }
      )
    },
    align: "START"
  )
}

Feature compatibility

The table below lists this smart service function's compatibility with various features in Appian.

Feature	Compatibility	Note
Portals	Partially compatible	Can be used with Appian Portals if it is connected using an integration and web API.
Offline Mobile	Incompatible
Sync-Time Custom Record Fields	Incompatible
Real-Time Custom Record Fields	Incompatible	Custom record fields that evaluate in real time must be configured using one or more Custom Field functions.
Process Reports	Incompatible	Cannot be used to configure a process report.
Process Events	Incompatible	Cannot be used to configure a process event node, such as a start event or timer event.

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