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Appian's Capability Tiers


Appian's tiered model meets the needs of enterprise customers by allowing them to select the capabilities best suited to their requirements for each application.

Below are the capabilities included in each tier:

Platform Capability




Low-code Process and Application Development
Mobile apps
Data Fabric - single data source*
Cloud Database1
RPA1, 2

5 robots

25 robots

Unlimited robots

Portals1, 2
(unlimited unauthenticated users)

One portal per app

Unlimited portals

Unlimited portals

Self-Service Analytics
Case Management Studio
Offline Mobile
Data Fabric - multiple data sources

AI Features

AI Copilot for Developers1

Token limit applies

Token limit applies

Token limit applies

AI Copilot for Business Users1

Token limit applies

AI Skills with Email and Document Classification1
AI Skills with Intelligent Document Processing1, 2

20,000 pages per month

50,000 pages per month

AI Skills with Generative AI1

Token limit applies

* For cloud customers, this is the Appian Cloud database.

1 This feature may not be available or may have limited functionality in self-managed deployments of Appian.

2 This represents the entitlement per application for user licenses at the Standard, Advanced, and Premium tiers. For platform user licenses, this represents the total entitlement across all applications at each tier.

Open in Github Built: Fri, Apr 19, 2024 (06:09:00 PM)

Appian's Capability Tiers