|This content applies solely to Appian RPA, which must be purchased separately from the Appian base platform.|
As the cost of labor increases, businesses find that investment in automating rote tasks through software is much more attractive. The cost savings for outsourcing work isn't as compelling as the cost savings for robotic process automation (RPA) solutions.
Appian RPA automates high volume, highly transactional manual processes to free up your workforce to focus on tasks and initiatives that require reasoning and human intervention. By delegating these responsibilities to a robotic task, you can also ensure data quality and consistency where compliance is concerned and such standards can't be compromised.
RPA represents a new paradigm in business process automation. Appian delivers:
Appian RPA is not available as part of high availability (HA) configuration at this time, but it won't impact other HA features in your environment. See High Availability in Appian Cloud for more information.
Robotic tasks interact with applications the same way that humans do. Robots perform repetitive tasks based on rules, allowing people to focus their efforts on activities that require problem solving or personal interpretation.
Among other objectives, Appian RPA replaces manual tasks with a programmed robotic task. RPA differs from traditional automation in its non-intrusive nature. Robotic tasks don't necessarily need to access databases, nor do they have to communicate with computer systems by invoking functions, web services, or APIs. Instead, robotic tasks interact with the user interface itself, using the windows of the applications as people do: moving the mouse, clicking different menu options, and entering or reading data from the screens.
A robotic task follows a series of actions, which are added and configured by a developer. You can customize a robotic task using low-code development features, such as drag-and-drop actions. Use the Appian RPA task recorder for even faster development: capture your own interactions with a web browser and automatically create a fully configured robotic task to match.
The console is also the place where administrators can execute robotic tasks, monitor completed robotic tasks, and schedule new ones. Administrators must also set up environments where robotic tasks should run. A robotic task is executed by a robot, which can be a physical or virtual machine (VM). In production environments, we recommend using a dedicated machine, whether physical or virtual, as the robot. Appian RPA uses tags to secure visibility and execution for users, robotic tasks, and robots.
Check out What is Appian RPA? to learn more about key terms and components.
This documentation serves as the reference guide for Appian RPA administrators and developers. The tasks and responsibilities for each role are as follows:
Many other people play important roles in RPA. Individuals may step in at certain points in the process and help to resolve exceptions when they arise. As you plan and coordinate robotic tasks, it's also important to communicate with employees of the organization who know the processes best suited for automation. Users may need to know at a functional level what robots do, and they must handle detailed information about input and output data from the robotic processes and their metrics. Further, some people must know the costs of both the manual process and the automation in order to calculate savings and determine the return on investment (ROI).
This documentation provides the technical framework to help you design, develop, and deploy robotic tasks for your organization.
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