Regional availability

Process Mining and Mining Prep are available in the following Appian Cloud regions:

• US - Virginia
• US - Ohio
• US - Oregon
• Australia
• Germany
• India
• Ireland
• Singapore
• United Kingdom

To request support for additional regions, contact Appian Support via your designated support contact or open a support case on Appian Community.

Supported languages

Process Mining supports the following languages:

• English
• German
• Japanese

Mining Prep supports the following languages:

• English
• German

You can change your preferred language from the Edit Profile page, which you can access from the side menu bar in Process Mining.

Browser requirements

Process Mining only supports desktop browsers and devices with a minimum screen size of 1280x720. See System Requirements for our specific browser requirements.

Email approved sender recommendations

Appian Process Mining users receive emails about account activations and password resets from notifications@appian.com. We recommend adding this address or domain to your approved senders list, so users in your organization recieve these important emails.

Operating system recommendations

Process Mining and Mining Prep run on any host or system that supports Docker containers. Appian prefers to run deployments with Docker CE/EE on Linux and specifically on Ubuntu. Ubuntu is one of the few officially supported Linux distributions for the Community Edition of Docker, which ensures well-tested updates without a need to purchase an additional license for Docker.

Other Linux operating systems recommended and tested by Appian and officially supported by Docker include:

• RedHat Enterprise Linux (RHEL)
• Debian

The following Linux distros are not tested by Appian and we can’t guarantee an out-of-the-box installation.

• Fedora
• Suse Linux Enterprise Server (SLES)
• Oracle Linux
• CentOS

Recommended system capabilities

• Operating system: Ubuntu 18.04/20.04. Ubuntu is preferred, other mainline Linux distributions are suitable as well.
• Hardware: Must support virtualization. For an optimal experience, the hardware should be dedicated to Appian software and support virtualization.
• RAM: 64 GB (depending on data size)
• CPU: Minimum of 16 (virtual) cores
• Disks:
  • Min 32 GB (root)
  • 256 GB data (mount at /var/lib/docker, preferably SSD)
• Required software: Docker CE (or EE); docker-compose
• Inbound traffic to the host:
  • 443 TCP (HTTPS)
  • 80 TCP (HTTP) (optional). Port 80 will redirect to 443, we configure HTTPS and set the secure flag on all cookies.
  • 22 TCP (SSH). For managed deployments only. We use SSH to access Linux machines.
• Networking: Unrestricted between hosts
• DNS: Entries point to all hosts

Docker

If you're setting up on RHEL, you'll need to complete some additional steps to use the Docker container. Before you proceed to installation, first:

• Install Docker from the Cent OS repository as described on Docker's website.
• Install Docker Compose as described on Docker's website.