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System Requirements

Overview

This article details the minimum requirements your system must meet to run Appian.

Operating Systems

This table lists the supported platforms for servers that host Appian. Only 64-bit operating systems running on x86-64 CPU architecture (sometimes referred to as x64) are supported. Linux hosts must have a minimum kernel version of 2.6.23.

Linux (Reference Platforms) Windows
Red Hat Enterprise Linux 6.0+ Windows Server 2019
CentOS 6.0+ Windows Server 2016
Ubuntu 18.04+ Windows Server 2012
Amazon Linux 2 Windows 10

Only server versions of Windows are supported for production environments. Desktop version of Windows are only supported for local development environments.

While Windows environments are fully supported, Appian recommends running on Linux if possible as we typically observe better performance and stability in Linux environments. Additionally, running more than one instance of the Appian engines and the Internal Messaging Service (Kafka and Zookeeper) is not a supported configuration in Windows environments. This means that high-availability and load balancing the Appian engines are not possible in Windows environments.

Due to the way file names and file paths are calculated for documents stored in Appian, all servers hosting the same Appian installation must use the same type of operating system. Do not mix Windows and Linux.

Customers who wish to run VMware must use one of the platforms listed above as the guest operating system.

VMware's VMotion capability has been known to cause corruption inside Zookeeper, which can lead to site unavailability. Appian requires disabling VMotion for any VMware servers that host Zookeeper.

Java

The Appian installation includes OpenJDK 8. The bundled JDK should only be used with Appian, not with other programs that run on the same server.

While Oracle JDK 8 is supported, Oracle ended public updates for Commercial use of Java SE 8 at the end of January 2019. Oracle Customers can obtain updates for Java SE 8 through the My Oracle Support portal. For more information review the Oracle Java SE Support Roadmap.

If you're using Oracle JDK 8, it must be on update 291 or later.

Only the JDK bundled with Appian or the one that Oracle specifically mentions in their system requirements can be used with Appian. Other third-party JDKs are not supported.

Transport Layer Security

Transport Layer Security (TLS) is required for all external sources connecting to the application server, including databases, authentication, and integrations during their TLS handshake. Depending on your deployment, the following defaults are set:

Deploy Type and Version Default TLS
Appian Cloud 23.1 and above 1.3
Appian Cloud 22.4 and below 1.2
Appian Self-Managed Windows, Linux, or Kubernetes Set by the bundled application server.

If you must connect to systems using TLS 1.0 or 1.1, follow the steps in the Post-Install Configuration page.

Hardware Requirements

The table below describes the physical system requirements for Appian.

Development sites (sites where applications are built) and production sites (sites where the applications run) have different load profiles, scaling characteristics, and performance demands and so are broken out separately.

Development Sites

Usage Pattern RAM (GB) Storage (GB) CPU Cores
Infrequent Use, Few Applications 15 30 2
Frequent Use or Many Applications 30 100 4

Production Sites

Usage Pattern Concurrent Users RAM (GB) Storage (GB) CPU Cores
Single Application < 100 30 100 4
Departmental adoption 100 - 1,000 60 500 8
Enterprise adoption > 1,000 240 1,000 32

Production instances of Appian should run on dedicated hardware or virtual machines in order to prevent resource contention, port conflicts, and interference from other applications.

The sizing guidelines in the table above are a rough approximation for hardware requirements. They should be treated only as a starting point. Actual sizing also depends on the following:

Based on these factors, your actual requirements may vary.

Sizing is best run with sample data while your application is under development, and with real data after your application is complete.

Cloud Infrastructure as a Service

For customers who wish to run Appian from cloud infrastructure as a service, Appian will run on any that support the operating systems and minimum hardware requirements as listed in this article.

The following major providers of cloud infrastructure as a service are known to be compatible with Appian:

Kubernetes

For customers who wish to run their non-production environments on Kubernetes using the Appian Operator must have their clusters set to run with Kubernetes version 1.16-1.22. For more details of the Appian Operator see Appian on Kubernetes.

As Appian on Kubernetes is only supported for non-production environments, there is no supported path for upgrading from 21.4 to 22.1 or higher. For environments where future upgrades are desired, use Appian 22.1.

Databases

The following relational database management systems (RDBMS) are supported as the Appian data source and as business data sources. The RDBMS can be hosted on Amazon RDS as long as it is one of the types and versions listed below and the network latency falls within the recommended guidelines.

RDBMS End-of-Support Date
MySQL 8.0 with InnoDB engine 01-Apr-2026
MySQL 5.7 with InnoDB engine 30-Jun-2024
MariaDB Server 10.6 23-Aug-2026
MariaDB Server 10.5 16-Jul-2025
MariaDB Server 10.4 02-Jul-2024
Oracle 19c 30-Apr-2027
Oracle 18c 30-Jun-2024
Oracle 12c R2 31-Dec-2024
Oracle 12c R1 31-Dec-2024
Oracle 11g R2 30-Jun-2024
Microsoft SQL Server 2019 08-Jan-2030
Microsoft SQL Server 2017 12-Oct-2027
Microsoft SQL Server 2016 14-Jul-2026
Microsoft SQL Server 2014 09-Jul-2024
Microsoft SQL Server 2012 31-Dec-2023
Microsoft SQL Server 2008 (Deprecated) 31-Dec-2021
PostgreSQL 12 14-Nov-2024
PostgreSQL 11 30-Jun-2024
Aurora MySQL 2 31-Oct-2024
Aurora PostgreSQL 4, Aurora PostgreSQL 12 (starting at 12.8.0) 28-Feb-2025
Aurora PostgreSQL 3, Aurora PostgreSQL 11 (starting at 11.13.0) 29-Feb-2024
IBM DB2 UDB v11.5 for Linux, UNIX, and Windows 30-Sep-2025
IBM DB2 UDB v11.1 for Linux, UNIX, and Windows 31-Dec-2024

Database drivers

RDBMS Driver
MySQL Connector/J 5.1.x
MariaDB MariaDB Connector/J 2.7 Series
Oracle Oracle 21.5 JDBC Driver Certified with JDK8
Microsoft SQL Server Microsoft JDBC SQL Server Driver 8.x
Microsoft SQL Server 2008 (Deprecated) Microsoft JDBC SQL Server Driver 2.x and 7.x
PostgreSQL PostgreSQL JDBC 42.4.x Driver
Aurora MySQL MariaDB Connector/J 2.7 Series
Aurora PostgreSQL PostgreSQL JDBC 42.4.x Driver
IBM DB2 UDB IBM DB2 JDBC Driver version 4.31.10

In addition to these supported databases, other JDBC-compliant databases can be queried using a connected system plug-in.

Appian recommends a round-trip time for TCP communications with the database of less than 10 milliseconds with an upper bound of 25 milliseconds for acceptable performance. Network latency outside of these bounds will result in degraded system performance.

If you are connecting to an Amazon Aurora data source through the Admin Console, for Type, select the type of database that matches your Aurora version. If you are using Aurora MySQL, choose MariaDB instead of MySQL, since Amazon recommends using the MariaDB driver. If you are using Aurora PostgreSQL, simply choose PostgreSQL.

Web Browsers

The supported Web browsers are listed in the table below. Use the Appian Mobile application for iOS and Android instead of mobile browsers. See Mobile Devices for more information.

Web browsers must allow cookies. If a user's browser is not configured to allow cookies, then Appian displays an alert stating that cookies must be enabled in order to log in. Appian uses browser cookies to maintain user sessions, to enable protections against threats such as cross-site request forgeries (CSRF), and, if configured, remember certain user choices between sessions. The cookies contain anonymized tokens and unique identifiers. No personally identifiable information (PII) is ever stored by Appian in a browser cookie.

Browser Comments
Microsoft Edge (version 79+, Chromium-based) Supported on Windows and MacOS operating systems. Appian supports the most recent stable version.
Mozilla Firefox Mozilla Firefox updates automatically. Appian supports the most recent stable version of Mozilla Firefox.
Google Chrome Google Chrome updates automatically. Appian supports the most recent stable version of Google Chrome.
Apple Safari Safari is only supported on Mac operating systems.

Note: Appian does not support browsers that are no longer supported by their vendor. Use the latest supported browser version and always apply all available security updates.

Web browsers for Appian Cloud users should be configured to allow TLS version 1.2.

Appian Feature Support by Browser

The table below lists browser compatibility by feature. Certain features in Appian, such as the Process Modeler, have their own browser configuration requirements. See Web Browser Configuration for more information.

Feature Edge Mozilla Firefox Google Chrome Apple Safari
Tempo Yes Yes Yes Yes
Sites Yes Yes Yes Yes
Embedded Interfaces Yes Yes Yes Yes
Appian Designer Yes Yes Yes Yes
Admin Console Yes Yes Yes Yes
Process Modeler Yes Yes Yes Yes
Web Content Component Yes Yes Yes No
Portal Interfaces (deprecated) No Yes (runtime only) No No
RPA Console No Yes Yes Yes
Process Mining Yes Yes Yes No

Mobile Devices

All supported versions of the Appian mobile app are listed in the Product Release History.

The latest version of the Appian mobile app is always backward-compatible with previous Appian versions, so we encourage you to upgrade to take advantage of new features and enhancements.

Mobile Operating System Support Policy

iOS

The Appian Mobile iOS application is generally supported on the latest version of iOS and one prior major version. As of today, we support iOS 15 and iOS 14.

Android

The Appian Mobile Android application is generally supported on the latest version of Android OS and three prior major versions. As of today, we support Android 12, Android 11, Android 10, and Android 9.

We do our best to maintain support for older Android OS versions. So you should still be able to use the Appian Mobile application on older OS versions. However, we do not commit to addressing issues specific to an unsupported version.

It is important that you use an OS version supported by Google and Apple in order to ensure that you have the latest security updates to protect your enterprise data. For more information, please refer to the security bulletins published and maintained by Google and Apple.

File Systems

Network File System (NFS) protocol is supported.

Server Message Block (SMB) protocol is unsupported.

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