Enhanced Data Pipeline is available to customers that are on Premier Support with High Availability. Appian customers must purchase Premier Support to use the functionality described below. The functionality described below is not included in the base Appian platform.
Appian Cloud provides customers with a dedicated RDBMS instance to optionally use as a business data source.
Appian Cloud customers enrolled in Premier Support can connect directly to their business data source and utilize their data management tools such as Extract Transform Load (ETL) processes, business intelligence, data warehousing and reporting.
Enhanced Data Pipeline enables a native endpoint to connect to the business data source on an Appian Cloud instance and to integrate it further with your data processing procedures. Some benefits include:
Appian Premier Support will create a database user in your business data source with read-only privileges for client authentication purposes. You will then configure your database client tools with these credentials, along with required security connection parameters.
Database traffic between your tools and the business data source will be forwarded over an IPSec VPN tunnel established to your Appian Cloud instance. As an additional security mechanism, connections to your business data source will be encrypted using SSL/TLS to a custom hostname
<your-instance>.db.appiancloud.com. To prevent certificate errors in your applications, you may need to install the
*.db.appiancloud.com certificate in the appropriate trusted certificate stores for your tools and systems. Installing third-party certificates varies on each tool and platform. Please consult your tool’s documentation on how to connect to an external database using SSL/TLS and how to import a third-party certificate.
Customers who want to leverage this service are advised to test and plan for the additional database load generated by the external queries accordingly. Queries generated from your tools could significantly degrade the overall performance in your Cloud instance if the queries overload the Cloud business datasource instance. Appian recommends extracting your data through Enhanced Data Pipeline during periods of low usage. In most cases, connecting data analysis tools directly to production transactional databases is not considered a good practice as queries generated by heavily used reporting tools could have performance implications in production instances. Additionally, Appian recommends testing thoroughly your database queries in lower environments first and assess any performance impact before using your queries against your production instances.
|Premier Support (including High Availability Order Form||This offering is available via Premier Support (including High Availability)||Business relationship owner|
|MySQL or MariaDB compatibility||Your database client tools must be compatible with MySQL or MariaDB. You may need install additional connectors or drivers to be able to query the business data source in your Appian Cloud instance. Consult your tool’s documentation for details.||Server administrator|
|Set up IPSec VPN Tunnel||Configure VPN tunnel(s) from your corporate network to your Appian Cloud instance.||Network Administrator / Authorized support contact|
|Set up name resolution||Your database tools and any other systems will connect to your business data source using the FQDN
<newpassword>with a random value that you generate.
1 ALTER USER USER() IDENTIFIED BY '<newpassword>';
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