User Roles

Introduction

Robotic Workforce Manager (RWM) comes with a number of groups provided by default. Add users to these groups to grant access to different parts of the application.

This page lists the RWM business groups and what access is given to the members of each group.

Business roles

The following table describes the application's various user roles and their access to different modules and views.

Role Description Accessible Modules
Automation Requestor The members of this group can initiate new automation requests from Appian Automation Planner
  • New Request
  • Pending Requests
  • Dashboard
Control Center Executives Members of this group can access the RPA Metrics tab Control Center
  • RPA - Metrics
Control Center Admins These group members can access the Control Center functionality Control Center
  • Automation
  • RPA
  • BPM
  • Exceptions
Exception Managers This group contains members who triage exceptions from robotic processes Control Center
  • Automation
  • RPA
  • BPM
  • Exceptions
Business COE Reviewer This group contains Business COE who accepts the business decisions of all the onboarding automations Automation Planner
  • Dashboard
  • Pending Requests
  • ROI
Technical COE Reviewer This group contains Technical COE who accepts the technical logistics of all the onboarding automations Automation Planner
  • Dashboard
  • ROI
  • Systems
  • Pending Requests
AI Specialist Reviewer This group contains the AI Specialist, who accepts the AI review task of all onboarding automations Automation Planner
  • Pending Requests
Process Owner The group contains the Owner of the onboarding automation request. Automation Planner
  • Pending Requests

Technical Roles

Role Description Accessible Modules
RWM Admin Group contains all the admin members who can access all the modules N/A
RWM All Viewers This group contains all the viewers of the application, by default all the Business Roles are added to it. N/A
RWM Alerts The members of this group receive alert messages of the process models in Appian N/A
RWM Process Initiators The members of this group can initiate the process model All Process Models
Open in Github Built: Fri, Mar 11, 2022 (04:59:07 PM)

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