Configuring Custom Email Senders


The Send Email Smart Service can send emails using a customer sender as long as an an email server has been set up.

To configure an email with a custom sender:

  1. Select Custom Sender on the From field of the setup tab. Two new fields will appear below the From field.
  2. Enter a value for Sender Display Name. This value will be the name of the sender.
  3. Enter a value for Sender Email. This value will be the sender's email.


  4. Configure the rest of the Send Email Smart Service as needed. When a process kicks off this activity, the recipient would see an e-mail similar to the one below:


The information that's displayed to the recipient is dependent on the e-mail client being used.

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