Below you'll find a list of updates to our documentation and to our free, online training resources available at Academy Online.
Working with data in Appian often starts with creating Custom Data Types (CDTs). This new page will help you understand how CDT relationships work and what factors to consider when designing your CDTs for your Appian application.
Many of you have come to rely on the UX Design Guide for best practice suggestions when using specific interface components and layouts. While knowing the rules for choosing button styles or label positions is helpful, the greatest opportunities for improving usability come from looking at the flow of your entire app. How will users complete their tasks from beginning to end? When someone first lands on a given page, how will they make sense of how content is organized? Making visually-appealing UIs is an understandable goal, but the best way to take full advantage of the value Appian provides is ensuring the users of your apps can easily and efficiently do their work.
To help you think about ways to make your users more effective, we've published a new Design Guide topic: Presenting Information Clearly. This page covers the basics of information architecture while showing examples of common do's and don'ts.
New this month is a tutorial on building a record! Watch the videos, follow along with the written instructions, or do both as you build a record. At the end of the tutorial, you’ll have a fully configured List View and Summary View.
Follow the directions in the tutorial to download the Getting Started application and sample data, or request a free trial site, which comes pre-loaded with the Getting Started app and sample data. Try it out!
To coincide with the new year, we’re introducing a new course on Academy Online: Appian Essentials! In this course, you’ll get an introduction to Appian and see how companies are using Appian to revolutionize their business practices. You’ll answer common questions such as How does Appian display data? and How is work completed in Appian? as well as participate in fun activities designed to enhance your learning!
Great examples lead to great applications, which is why we provide example design patterns for your intefaces. The UX design guide has several that represent the best user and designer experience, and we have a whole slew of interface recipes that provide other patterns and functionality.
In 18.4, Appian introduced design patterns you could drag directly from the component palette into your interface. To accompany them, we wrote a new kind of doc that goes beyond simply providing the pattern, and includes a breakdown of the pattern expression so you can quickly learn how best to change it to suit your interface, and newer users can learn the what and why of the design.
While we were excited about this new kind of doc, we recognized that we now had three different types of docs around interface design patterns. So, to make things simpler and smarter, we've consolidated our messaging and centralized the location for pattern docs. Now, whether you create a pattern by dragging it from the palette, learn about it from the UX design guide, or build one from a recipe, they are all interface patterns, and all of them can now be found from the Interface Patterns page.
We hope you find these new pages helpful. Remember to click FEEDBACK from the left-side of any page to let us know what you think!
We added a new page all about backward compatibility with Appian so you can learn what it is, why we did it, and how you can take advantage of it.
Upgrading to a newer version of a platform that isn’t backward compatible can be time-consuming, expensive, and risky. We didn’t want that to be the case with Appian, so we committed to providing backward compatibility very early on, and made that a foundational principle for our platform’s design and development.
This means if you want to update to the latest version of Appian, our goal is to make your existing applications work without further effort on your part.
Lately we’ve been working hard to increase interactivity in our courses. Interactivity helps learners in several great ways:
We’ll be rolling out different types of exercises, from quizzes to software simulations to drag and drop games, for all our new courses. Expressions: Transform Your Data is the first one. Check it out!
See you next post!
Our newest course is on expression building with a focus on functions. Appian ships with a bunch of pre-built functions that allow you to transform data however you need to, often for display in forms, records, and reports.
We offered content on expression building before, but we felt like we could do better. The result is a more comprehensive course that we hope will prepare everyone - regardless of their background - with a strong foundation for working with your data in Appian.
We’d love your feedback! Remember to respond to the course survey or email us at email@example.com with your thoughts.
With all the changes to user interfaces, we've updated and added a ton of new content to the ever-popular UX Style Guide, and reorganized the content to make it even easier to find what you're looking for. Check out some of the new, popular design patterns like a Wizard with Side Navigation Bar.
You can read the full list of changes here
In 18.3, Appian’s application server became part of Appian’s out-of-the-box offering, meaning that anyone who uses or manages an on-premise or local installation of Appian no longer has to install a separate application server. This simplifies installation and updates. One tidy bow!
Accordingly, we've made updates to our online training material each release. In 18.3, many of the updates we made were in the Administrator learning track. These changes were made primarily for customers with on-premise installations.
Academy Online is your self-paced, learn-anywhere training – packed with a ton of great videos, exercises, and activities – all of which create a diverse and engaging learning experience with the goal of getting you working in Appian as quickly as possible.
To get started learning: go to academy.appian.com and log-in or click "Register Now" to create an account. Check out the first in a series Academy Online Promo video below:
Records are a crucial part of most any application, so introducing a new course that explains them and how to build them was a priority. We also received a lot of great feedback that our Designers wanted some more in-depth info on this topic.
Records allow you to create a business view of data and then configure processes around that data so you can take action on it. There are some important aspects of effective record design that we want everyone to know. These include good design patterns and even a couple things to stay away from!
Have you ever asked yourself:
Learn the answers to these questions and a lot more in our brand new course: Records - Design and Build a View into Your Data
It’s important that all of you Designers out there check out this course! We think even veteran designers are going to take away some good recommendations and reminders.
Of course we want our user Community to stay up-to-date on the newest features Appian has to offer, so we’re trying to make it easy for you to stay current. From now on, if you missed Appian’s quarterly release webinar, you can always catch it on Academy Online from our “New and Noteworthy” page. If you want to learn more about a feature in the webinar, be sure to look out for our online course content updates or check out the docs to learn more.
Meet our team! Academy Online content developers and media production team sit down for an interview with our Appian Live broadcasters. Take a look and find out what we're working on!
We wanted our process model content to reflect the new and improved process models, so we decided to reorganize all 118 pages into something better. Our process model documentation is now a lean set of 18 pages that tell you exactly how to use process models and make them work with your application.
We didn't just compact a lot of existing content into 18 pages. We also cleaned it up and added some new helpful content, like Common Process Model Workflows and Recipes. Why reinvent the wheel when great design patterns for process models have already been created for you?
With Process Model recipes, learn how to:
The Appian Intelligent Contact Center (ICC) transforms your contact center with an innovative platflorm that allows you to quickly deliver an integrated customer experience acorss multiple channels. We've added an entire set of topics to guide you through set up and how to use the objects, functions, and components specific to ICC.
If you've stayed away from expression-backed records before (previously called "Service-Backed Records"), now is the time to revisit them. We rewrote the tutorial from scratch so that it's easier for you follow along and efficiently build an expression-backed record with an integration. If you like movies, you'll have some fun as you learn to easily integrate with the Internet Movie Data Base IMDB.com to see movies, ratings, and more in your expression-backed record.
Get a hands on experience here: Expression-Backed Record Tutorial
Keeping track of the various domain prefixes in Appian can be tedious. That's why we've provided a new reference page that allows you to easily look up prefixes whenever you need to. Check out this page to learn more about the prefixes that appear in your expressions and when to use them.
Practice makes perfect, or so the saying goes. We think practice makes confident and competent Appian users. That’s why we’re releasing new video tutorials! Watch our training experts build an interface as you follow along in your own environment. Pause the video when you need to, and pick it back up again when you’re free.
There’s change in the air! With the kick off of summer, we’re releasing a new layout for Academy Online. This layout gives you more options for exploring the content. The role-based tracks are still there, but now you can see popular questions we hear and follow the pre-built learning plans that will answer them for you. Here’s a more comprehensive list of some of our changes:
The Appian documentation team is excited to announce a new feature on the docs site that will provide the best of both worlds - Academy Online and Docs. Follow along with tutorials and other reference content while watching the academy online course on the same page. Try out this new way of absorbing information with the Interface Design Mode page.
With drag-and-drop making interface design so much easier, we thought it was about time to clean up our interfaces documentation.
All the content related to Appian interfaces is now connected with a navigation panel, so no matter where you land within the topic of interfaces, finding the content you need is easier than ever.
Head over to the new and improved Interfaces Documentation to see it for yourself.
High availability ("HA") for Appian has become so popular that we were starting to feel the pressure to improve the documentation around it to make it available to a wider audience. We revised our approach to the content to create a greater division between the concepts and the actual setup of an HA system.
While it's important to understand the concepts before getting started, once you're ready, you'll have no trouble following these clear and straight-forward instructions, complete with an achitectural diagram and explicit steps: How to Set Up High-Availability.
SAIL is the patented framework that powers your advanced Appian interfaces. In the past we have used the term SAIL as a way to distinguish SAIL-powered interfaces and functionality from interfaces created with the legacy Forms Designer. Over time, the term has become synonymous with any usage of Appian's simplified expression language.
So starting with Appian 18.2, we're no longer using the term "SAIL" in conjunction with interfaces. Newer users will be able to easily find Interface Components and Interface Recipes to create amazing interfaces without having to think about SAIL, unless they want to.
In line with a unified Appian Designer experience, we wanted a unified docs experience, so we overhauled all related content into a lean, easy-to-navigate set of docs.
Head over to our Appian Designer Documentation to see it for yourself.
Now that integrating with Appian has become so easy, we thought it fitting to redo the integration docs and take advantage of our new docs layout. You'll find new and updated content all living together in one, well-organized home.
With so many new and improved components and functions, we decided to update every single interface recipe to use all modern features so you can hit the ground running with all the cool new stuff in 17.2.
Working with process models can be complex, which is why we've provided a handy page that will walk you through where to investigate problems, how to solve some common issues you might encounter, and what to look out for.