Enabling Passcode Lock on Appian for Mobile

In your Appian for Mobile application, you can enable a passcode lock that requires you to enter a user-defined passcode before accessing the mobile application.

Some system administrators may require you to enable a passcode lock.

When you enable this feature, it only protects the mobile application on the device where it is installed. It is not linked to your user account.

When the passcode lock is enabled, five unsuccessful attempts to enter the passcode causes application data to be deleted for security purposes.

  • The count of unsuccessful passcode input attempts is cumulative.
  • The following data is deleted or disabled when a security wipe is triggered.
    • Accounts (deleted)
    • Cached information (deleted)
    • Passcode security (disabled) - This allows you to relaunch the mobile application to re-configure your accounts.

Once enabled, you can only reset the passcode after a successful entry or a security wipe. The count is not reset by any of the following actions: - Leaving the application - Force-quitting - Waiting a certain length of time - Using a system administrator tool to recover or reset the passcode - Upgrading or re-installing the application

Setting a Password

The sections below describe how to enable passcode lock if the setting is optional.

If a passcode lock is required, when you open your application for the first time, you will see an error stating, "Passcode Lock Required." Dismiss the dialog and proceed to step 3 of the section below specific to your device.

If you see an error stating, "A Newer Version of [Application Name] is Required," download the latest version of the your application before proceeding.

iOS Users

Appian for iPad and Appian for iPhone passcodes hold four number digits only.

  1. Select the Accounts button in the toolbar.
    • Your accounts information is displayed.
  2. Tap the Passcode Lock button.
    • The Passcode Lock screen is displayed, showing a numeric keypad.
  3. Select a four digit passcode.
  4. Enter the passcode again.

Android Users

  1. Go to the Settings screen.
  2. Select Passcode Lock.
  3. Enter the desired code.
  4. Re-enter the code.
    • The passcode is set.

Changing Your Password

iOS Users

  1. Select the Accounts button in the toolbar.
    • Your accounts information is displayed.
  2. Tap the Passcode Lock button.
    • The Passcode Lock screen is displayed, showing a numeric keypad.
  3. Enter your passcode to edit the settings.
  4. Select Change passcode.
  5. Enter a new passcode.
  6. Re-enter the new passcode.
    • The passcode is changed.

Android Users

  1. Go to the Settings screen.
  2. Select Change Passcode.
  3. Enter the current code.
  4. Enter the desired new code.
  5. Re-enter new code.
    • The passcode is changed.

Disabling Your Password

If a password lock is required, disabling your password will result in an error upon log-in and you will be asked to enable a passcode lock again.

iOS Users

  1. Select the Accounts button in the toolbar.
    • Your accounts information is displayed.
  2. Tap the Passcode Lock button.
    • The Passcode Lock screen is displayed, showing a numeric keypad.
  3. Enter your current password.
  4. Select Turn off passcode lock.
    • The passcode is disabled.

Android Users

  1. Go to the Settings screen.
  2. Select Passcode Lock.
  3. Enter the current code.
    • The passcode is disabled.
17.1

On This Page

FEEDBACK